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Service bulletin WPB (POL 14-03)_

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096783
Published by NHTSA2017-03-31
Manufacturer's numberWPB (POL 14-03)_
Manufacturer's date2015-09-11
NHTSA componentSTRUCTURE; EQUIPMENT

NHTSA's summary

"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. LATE PRODUCTION 2008 IS 250/350 VEHICLES ARE ONLY ELIGIBLE FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Equipment and accessories

Vehicles listed
LEXUS ES3502007 to 2008
LEXUS GX4702003 to 2008
LEXUS IS 2502006 to 2008
LEXUS IS 3502006 to 2008
LEXUS LS 4602007
LEXUS RX HYBRID2005 to 2008
LEXUS RX3302004 to 2006
LEXUS RX3502007 to 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.