# Service bulletin WPB \(POL 14\-03\)\_

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096774
- Published by NHTSA: 2017\-03\-31
- Manufacturer's number: WPB \(POL 14\-03\)\_
- Manufacturer's date: 2015\-09\-10
- NHTSA component: STRUCTURE; EQUIPMENT

## NHTSA's summary

"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006\-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING FRONT AND REAR INTERIOR DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY. IN MID\-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE PRIOR TO THAT ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES SUBJECT TO THE PROGRAM AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2007 to 2008 LEXUS ES350
- 2003 to 2008 LEXUS GX470
- 2006 to 2008 LEXUS IS 250
- 2006 to 2008 LEXUS IS 350
- 2007 LEXUS LS 460
- 2004 to 2008 LEXUS RX HYBRID
- 2004 to 2006 LEXUS RX330
- 2007 to 2009 LEXUS RX350

JSON: [/v1/bulletins/10096774](/v1/bulletins/10096774)

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