# Service bulletin SSM72390

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096721
- Published by NHTSA: 2017\-03\-30
- Manufacturer's number: SSM72390
- Manufacturer's date: 2015\-08\-24
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

## NHTSA's summary

"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2016 JAGUAR XF
- 2016 JAGUAR XJ

## Other bulletins for the same vehicles and component

- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SSM76010](/bulletins/10239035.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT. A customer may report that the front or rear door latch does not operate as expected.
- [SSM72012](/bulletins/10231268.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Incorrect diagnosis of Bluetooth connectivity
- [SSM71998](/bulletins/10231264.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- [SSM71915](/bulletins/10231242.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Instructions for jump starting vehicles with discharged battery?s
- [SSM71822](/bulletins/10231227.md), 2023-02-06, Service bulletin: EQUIPMENT. New vehicle storage \(Transit relay / Transit mode\)
- [SSM71803\-2](/bulletins/10231225.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. Gen 2.1 Touch screen display recovery process
- [SSM71803\-1](/bulletins/10231224.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL. Gen 2.1 Touch screen display recovery process
- [SSM71803](/bulletins/10231223.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. Gen 2.1 Touch screen display recovery process
- [SSM71794Attachme](/bulletins/10231221.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. AM Frequency Stuck In FM Preset

JSON: [/v1/bulletins/10096721](/v1/bulletins/10096721)

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