Service bulletin SSM 72319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"ISSUE: ON MONDAY 6TH JULY BETWEEN 5AM AND 9AM (GMT+1:00) USERS WILL BE UNABLE TO ACTIVATE THE SECURE DIGITAL (SD) CARD USING THE INCONTROL TOUCH MAP UPDATER ON SYMPTOM DRIVEN DIAGNOSTICS (SDD) AS THE MESSAGE ‘CONNECTION ERROR’ WILL BE DISPLAYED. AFTER THIS TIME, ALL SDD MACHINES ON SOFTWARE LEVEL 142.02 OR EARLIER WILL NOT BE ABLE TO ACTIVATE SD CARDS AS 'CONNECTION ERROR' WILL BE DISPLAYED. CAUSE: DURING THIS PERIOD OF TIME, THE SERVER USED FOR SD CARD ACTIVATION WILL HAVE MAINTENANCE COMPLETED THEREFORE SD CARD ACTIVATION CANNOT BE COMPLETED."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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