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Service bulletin SSM72307

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096610
Published by NHTSA2017-03-29
Manufacturer's numberSSM72307
Manufacturer's date2015-07-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, “DRIVER INTERVENE” AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Trouble codes named

C1A67

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XJ2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE
12V5710002012-12-07. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
08V6070002008-11-24. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20084092008-11-14. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM719742023-02-06. Service bulletin. Diagnosing the BMS when DTC B11DB-87 is logged.
SSM719172023-02-06. Service bulletin. vehicles with battery charging warning lamp illuminated
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM718692023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only