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Service bulletin SSM72219

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096577
Published by NHTSA2017-03-29
Manufacturer's numberSSM72219
Manufacturer's date2015-04-20
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
JAGUAR F-TYPE2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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SFCC_JUL19_Slide2019-08-12. Service bulletin. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM740002018-10-22. Service bulletin. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM737982018-07-16. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
SSM737982018-06-25. Service bulletin. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM737002018-01-29. Service bulletin. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-29. Service bulletin. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download