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Service bulletin T-TT-0357-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096544
Published by NHTSA2017-03-28
Manufacturer's numberT-TT-0357-15
Manufacturer's date2015-09-02
NHTSA componentSUSPENSION; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

NHTSA's summary

TT: SPARE TIRE CARRIER WILL BIND/SEIZE WHEN LOWERING OR RAISING SPARE TIRE OR CABLE WILL NOT FULLY EXTEND WHEN ATTEMPTING TO LOWER SPARE TIRE, THEREFORE MAKING IT DIFFICULT TO REMOVE FROM THE CABLE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Tires

Vehicles listed
TOYOTA HIGHLANDER2014, 2015
TOYOTA HIGHLANDER HYBRID2014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Toyota PRO19-022022-02-14. Service bulletin. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
T-SB-0391-08 Obs2020-08-03. Service bulletin. TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
T-SB-0211-17_Rev2019-03-18. Service bulletin. TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0016-16_Obs2019-01-07. Service bulletin. TSB: OBSOLETE NOTICE April 29, 2017: This bulletin is now obsolete. Please see T-SB-0211-17.
T-SB-0072-182018-08-20. Service bulletin. TSB: Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0211-172018-07-02. Service bulletin. TSB: Some 2014 ? 2017 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak, squawk or groan type noise from the rear suspension when traveling over uneven roads, or when the vehicle comes to a complete stop, which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the rear trailing arm bushing. An updated Rear Trailing Arm Assembly is available. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle?s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.
T-SB-0016-162018-04-23. Service bulletin. TSB: Some 2014 model year Highlander and Highlander HV vehicles may exhibit an abnormal noise, like a ?squeak/squawk/groan? type noise, from the rear suspension when traveling over uneven roads. This may be more pronounced in colder ambient temperatures. The abnormal noise may be caused by a Rear Trailing Arm bushing. An updated Rear Trailing Arm Assembly is available. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0357-152018-04-23. Service bulletin. TT: Spare Tire Carrier will bind/seize when lowering or raising spare tire or cable will not fully extend when attempting to lower spare tire, therefore making it difficult to remove from the cable.
T-SB-0017-142018-04-23. Service bulletin. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
T-TT-0400-16 Rev2018-04-02. Service bulletin. TT: POST TSB Rear Trailing Arm Noise.