# Service bulletin SSM72027

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096293
- Published by NHTSA: 2017\-03\-24
- Manufacturer's number: SSM72027
- Manufacturer's date: 2014\-10\-16
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

## NHTSA's summary

"ISSUE WHEN THE CUSTOMER ATTEMPTS TO CONNECT AN APPLE DEVICE THAT IS EQUIPPED WITH A LIGHTNING SOCKET IN ORDER TO STREAM MUSIC THROUGH THE CAR'S INFOTAINMENT SYSTEM THE USER WILL REALISE THAT THE 30PIN IPOD LINK LEAD SUPPLIED BY JAGUAR IS NOT COMPATIBLE WITH THE LIGHTNING CONNECTOR. THE CUSTOMER MIGHT THEN ATTEMPT TO USE A 30PIN SOCKET TO LIGHTNING ADAPTOR OR 30PIN SOCKET TO LIGHTNING LEAD. IT HAS BEEN REPORTED THAT IN SOME OF THE CASES WHEN THE CUSTOMER ATTEMPTS TO USE THE ABOVE MENTIONED ADAPTORS, THEY MIGHT EXPERIENCE A MOST\(MEDIA ORIENTATED SYSTEM TRANSPORT\) RING BREAK OR THE CUSTOMER MIGHT EXPERIENCE REDUCED FUNCTIONALITY OF THE STEERING WHEEL SWITCHES DUE TO THE WAY THAT THE SIGNAL IS DECODED BY THE SAID ADAPTORS."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2010 to 2015 JAGUAR XK

## Recalls for the same vehicles and component

- [14V389000](/recalls/nhtsa/14V389000.md), 2014-07-01: EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

## Other bulletins for the same vehicles and component

- [SSM72027](/bulletins/10231272.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Issue with iPhone 5 and 5S, and any iPods that use the lightning connector.
- [SSM72012](/bulletins/10231268.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Incorrect diagnosis of Bluetooth connectivity
- [SSM71998](/bulletins/10231264.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- [SSM71995Attachme](/bulletins/10231263.md), 2023-02-06, Service bulletin: EQUIPMENT. Damaged Armrest Liner
- [SSM71995Attachme](/bulletins/10231262.md), 2023-02-06, Service bulletin: EQUIPMENT. Damaged Armrest Liner
- [SSM71995Attachme](/bulletins/10231261.md), 2023-02-06, Service bulletin: EQUIPMENT. Damaged Armrest Liner
- [SSM71995Attachme](/bulletins/10231260.md), 2023-02-06, Service bulletin: EQUIPMENT. Damaged Armrest Liner
- [SSM71995Attachme](/bulletins/10231259.md), 2023-02-06, Service bulletin: EQUIPMENT; STRUCTURE. Damaged Armrest Liner
- [SSM71995Attachme](/bulletins/10231258.md), 2023-02-06, Service bulletin: STRUCTURE; EQUIPMENT. Damaged Armrest Liner
- [SSM71995\-2](/bulletins/10231257.md), 2023-02-06, Service bulletin: STRUCTURE; EQUIPMENT. Damaged Armrest Liner

JSON: [/v1/bulletins/10096293](/v1/bulletins/10096293)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM72027&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10096293&vehicle=Service%20bulletin%20SSM72027)