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Service bulletin SSM51357

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096229
Published by NHTSA2017-03-23
Manufacturer's numberSSM51357
Manufacturer's date2014-10-07
NHTSA componentFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

NHTSA's summary

"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Fuel system

Vehicles listed
JAGUAR F-TYPE2014, 2015
JAGUAR S-TYPE1999
JAGUAR S-TYPE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008
JAGUAR X-TYPE2001
JAGUAR X-TYPE2002, 2003, 2004, 2005, 2006, 2007, 2008
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XJ2012, 2013, 2014, 2015
JAGUAR XK1997 to 1999
JAGUAR XK2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20200552020-02-13. Fuel System
20V0810002020-02-13. FUEL SYSTEM, GASOLINE
16V7960002016-11-01. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
20165322016-10-27. Fuel System
16V1870002016-04-04. FUEL SYSTEM, GASOLINE
20161412016-03-31. Fuel System
15V0910002015-02-18. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
12V5710002012-12-07. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
12V5210002012-10-26. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
20123652012-10-25. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM72114Attachme2023-01-09. Service bulletin. 3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM721142023-01-09. Service bulletin. 3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM71238Attachme2023-01-09. Service bulletin. Exhaust sound enhancement vacuum pump (engine)
SSM712382023-01-09. Service bulletin. Exhaust sound enhancement vacuum pump (engine)
7-071USA2023-01-03. Service bulletin. The in-tank fuel pump is controlled by the Engine Control Module (ECM) via a Fuel Pump Driver Module
7-071USA22023-01-03. Service bulletin. The in-tank fuel pump is controlled by the Engine Control Module (ECM) via a Fuel Pump Driver Module
7-070USA2023-01-03. Service bulletin. fuel tank fuel outlet flange on 5.0L Gasoline engine derivative XF vehicles may crack
7-069USA2023-01-03. Service bulletin. tank fuel pump is controlled by the Engine Control Module (ECM)
7-068USA2023-01-03. Service bulletin. fuel tank fuel outlet flange on 5.0L Gasoline engine derivative XF vehicles may crack
7-047USA32023-01-03. Service bulletin. fuel tanks in which the fuel delivery module (FDM), jet pump module (JPM),