# Service bulletin SSM72000

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096150
- Published by NHTSA: 2017\-03\-22
- Manufacturer's number: SSM72000
- Manufacturer's date: 2014\-09\-30
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

"ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED” ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67\-97, “FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED”. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THIS MODEL. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Trouble codes named

C1A67

## Vehicles listed

- 2009 to 2015 JAGUAR XF

## Recalls for the same vehicles and component

- [08V607000](/recalls/nhtsa/08V607000.md), 2008-11-24: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [DVD13406](/bulletins/10228555.md), 2023-01-03, Service bulletin: STEERING; SERVICE BRAKES, HYDRAULIC; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. This update contains an enhancement to the TPMS \- Tire Pressure Monitoring System
- [7\-081USA](/bulletins/10228514.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES. A vehicle exhibiting sudden loss of brake fluid will illuminate a red BRAKE telltale warning
- [JTB00566NAS2](/bulletins/10125487.md), 2017-12-14, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
- [JTB00310NAS2](/bulletins/10097555.md), 2017-04-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER \(IC\) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE \(GWM\) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE \(DTC\) 'B1402\-96 – \(DBFB\) DUAL BATTERY FUSE BOX – CONTACTOR 1'."
- [SSM71678](/bulletins/10097444.md), 2017-04-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN. "ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."
- [SSM72307](/bulletins/10096700.md), 2017-03-30, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. "ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, “DRIVER INTERVENE” AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67\-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67\-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
- [6\-236NAS](/bulletins/10096076.md), 2017-03-21, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013 MODEL YEAR JAGUAR XF \(X250\) VEHICLES, FITTED WITH THE 2.0L GTDI ENGINE ONLY, WHERE A 'RESTRICTED PERFORMANCE' MESSAGE AND A MALFUNCTION INDICATOR LAMP \(MIL\) ARE DISPLAYED IN THE INSTRUMENT CLUSTER."
- [K238 UPS4114\-2BN](/bulletins/10096021.md), 2017-03-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2015 MODEL YEAR F\-TYPE \(X152\) AND 2014 MODEL YEAR XF \(X250\) AND XJ \(X351\) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. THIS COULD RESULT IN HARSH SHIFTING OF THE TRANSMISSION AND A TRANSMISSION FAULT MESSAGE MAYBE DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTER. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES \(SEE SERVICE BULLETIN 6\-231NAS FOR SPECIFIC AFFECTED VINS\) WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
- [SSM\-67477](/bulletins/10079180.md), 2016-09-02, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. "ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE ‘SMART KEY BATTERY LOW’ IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12\-13MY XJ"
- [SSM\-72307](/bulletins/10079083.md), 2016-09-01, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, “DRIVER INTERVENE” AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67\-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67\-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."

JSON: [/v1/bulletins/10096150](/v1/bulletins/10096150)

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