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Service bulletin PIP5378

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096136
Published by NHTSA2017-03-22
Manufacturer's numberPIP5378
Manufacturer's date2016-02-18
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FLASHING PRNDL OR CHECK ENGINE LIGHT ON. ALSO THE TRANSMISSION IS STUCK IN ONE GEAR AND WILL NOT UPSHIFT. IF SERVICE INFORMATION DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODES SETTING DOES NOT LEAD TO A RESOLUTION, THE PRESSURE SWITCH MANIFOLD SHOULD BE REPLACED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission

Vehicles listed
CHEVROLET SILVERADO 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
148762023-12-18. Service bulletin. 8-speed Transmission Harsh Shift
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA1992022-02-14. Service bulletin. This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
15-NA-0832021-09-07. Service bulletin. Recovery Process from a Controller Reprogramming Interruption
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
06-00-89-031D2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
15-NA-0832021-04-20. Service bulletin. Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM