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Service bulletin SSM64857

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096045
Published by NHTSA2017-03-21
Manufacturer's numberSSM64857
Manufacturer's date2014-08-20
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

NHTSA's summary

"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
JAGUAR F-TYPE2014, 2015
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XJ2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20143292014-08-06. Accessories
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS
11V6040002011-12-28. EQUIPMENT:OTHER:LABELS
09V3160002009-08-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM718612023-02-06. Service bulletin. Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
SSM718302023-02-06. Service bulletin. 108000 Ext. Trim/Accessories
SSM718222023-02-06. Service bulletin. New vehicle storage (Transit relay / Transit mode)