# Service bulletin SSM71896

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10096029
- Published by NHTSA: 2017\-03\-21
- Manufacturer's number: SSM71896
- Manufacturer's date: 2014\-07\-16
- NHTSA component: EQUIPMENT:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)

## NHTSA's summary

"ISSUE THE COMPLETE GEAR SHIFT MODULES \(GSM\) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE DEFECT WITH THE ROTARY GEAR SELECTOR \(ROTARY CONTROL KNOB\) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS \& XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 \& XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT"

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Transmission and driveline, Automatic transmission

## Vehicles listed

- 2012 to 2015 JAGUAR XF
- 2010 to 2015 JAGUAR XJ
- 2012 to 2015 JAGUAR XK

## Other bulletins for the same vehicles and component

- [SSM71896](/bulletins/10231240.md), 2023-02-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Automatic transmission, rotary gear selector low level part
- [DVD13409](/bulletins/10228559.md), 2023-01-03, Service bulletin: STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; STEERING:ELECTRIC POWER ASSIST SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); STEERING:STEERING CONTROL MODULE. latest TSB SDD mapping
- [DVD13401](/bulletins/10228550.md), 2023-01-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER. This update contains an enhancement to the TCM and PCM
- [DVD13305](/bulletins/10228548.md), 2023-01-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN. This update contains an enhancement to the TCM \- Transmission Control Module
- [DVD13302](/bulletins/10228545.md), 2023-01-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN. This update contains an enhancement to the TCM ? Transmission Control Module
- [DVD13102](/bulletins/10228529.md), 2023-01-03, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). This update contains revised calibration files for the PCM ? Powertrain Control Module
- [SSM70018](/bulletins/10227603.md), 2022-12-12, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); UNKNOWN OR OTHER; POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. Transmission DTC P0780\-94
- [JTB00415NAS3](/bulletins/10226156.md), 2022-11-14, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Loss Of Drive Or Flashing Gear Selector LED Indicator
- [DVD139\-09](/bulletins/10216254.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Software Update.
- [K215\-NAS1](/bulletins/10214387.md), 2022-06-21, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. Neutral Intervention.

JSON: [/v1/bulletins/10096029](/v1/bulletins/10096029)

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