# Service bulletin SSM 46405

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10095850
- Published by NHTSA: 2017\-03\-20
- Manufacturer's number: SSM 46405
- Manufacturer's date: 2017\-02\-23
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

SOME 2016 FIESTA VEHICLES EQUIPPED WITH EATC MAY EXHIBIT A LACK OF HEAT IN SETTINGS OTHER THAN HIGH AUTO. REPROGRAM THE HEATING VENTILATION AND AIR CONDITIONING \(HVAC\) MODULE TO LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM \(IDS\) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 19980 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS \(SLTS\) MANUAL.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2016 FORD FIESTA

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. Some 2016\-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [SSM 49130](/bulletins/10179185.md), 2020-09-02, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some 2011\-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code \(DTC\) U2101 in multiple modules. If programmable module installation \(PMI\) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford scan tool and perform a PMI on the IPC. Do not reconnect the IPC until after the scan tool states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.
- [SSM 48908](/bulletins/10177042.md), 2020-07-07, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Some 2016\-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module \(FCIM\) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
- [TSB 20\-2017](/bulletins/10170917.md), 2020-02-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2014\-2018 Fiesta vehicles may exhibit a clicking noise from the driver side dash panel while operating the air distribution control. This may be due to a damaged door actuator and/or contact between the instrument panel \(IP\) ground and/or Sync 3 radio harnesses and the air distribution door actuating gear. To correct the condition, follow the Service Procedure steps to reroute the wiring harnesses and/or replace the door actuator.
- [SSM 48135](/bulletins/10164596.md), 2019-09-09, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013\-2020 vehicles equipped with an EVDC air conditioning \(A/C\) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership \(339\-EVDC100\). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- [SSM 47967](/bulletins/10160880.md), 2019-06-06, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013\-2019 vehicles equipped with a EVDC air conditioning \(A/C\) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code \(DTC\) P06A0 in the powertrain control module \(PCM\). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda \(339\-EVDC100\). A tester has been provided to each U.S. dealership free of charge with shipments completed 19\-Apr\-2019 \(reference EFC07013 on FMCDealer.com\). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- [SSM 47927](/bulletins/10159509.md), 2019-05-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SSM 47927 \- 2017 F\-Super Duty, 2016\-2017 Expedition/Navigator, 2016\-2018 Focus/Fiesta \- Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F\-Super Duty, 2016\-2017 Expedition/Navigator and 2016\-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
- [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013\-2019 vehicles equipped with a EVDC air conditioning \(A/C\) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code \(DTC\) P06A0 in the powertrain control module \(PCM\). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda \(339\-EVDC100\). A tester has been provided to each U.S. dealership free of charge with shipments completed 19\-Apr\-2019 \(reference EFC07013 on FMCDealer.com\). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

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