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Service bulletin TSB 17-0021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095623
Published by NHTSA2017-03-17
Manufacturer's numberTSB 17-0021
Manufacturer's date2017-02-27
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

SOME 2015-2016 F-SUPER DUTY PICKUP VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DTCS P2002, P2201, P2459, P2463 AND/OR P246C. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P2002, P2201, P2459, P2463, P246C

Vehicles listed
FORD F-250 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V7890002015-11-24. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); STEERING:COLUMN
15V1750002015-03-25. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14V2040002014-04-17. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 518542023-09-04. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 518492023-09-01. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 506362022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
SSM 505492022-03-08. Service bulletin. Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no repairs should be performed.
SSM 504492022-02-04. Service bulletin. Some 2016 F-Super Duty vehicles equipped with a 6.7L engine may have diagnostic trouble code (DTC) P04E3 stored in the powertrain control module (PCM) after reprogramming the PCM software for various reasons. Vehicles built on or after 11-Nov-2015 are not equipped with a crankcase ventilation sensor (CRNKCSVT). This DTC may be caused by incorrect PCM programming. To correct the condition, start a new vehicle session and run the PCM Programmable Module Installation (PMI). The IDS scan tool will ask to verify the style of the connector on the crankcase vent (CCV) hose. Answering this prompt incorrectly will cause DTC P04E3 to be stored in the PCM. A new Technical Support Video has been added to PTS at: http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6294017439001/p04e3-after-pcm-reprogramming-on-14-16-my-6.7l-super-duties.
TSB 21-23362021-10-05. Service bulletin. Some 2018-2020 F-150 vehicles built on or before 1-Apr-2020 equipped with a 3.0L diesel engine, 2017-2019 F-Super Duty vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine and 2016-2019 F-650/F-750 vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank.
SSM 500962021-09-28. Service bulletin. Some 2013-2016 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an Exhaust System Fluid Fault message and a forced idle mode with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). A video explaining how to remove the vehicle from forced idle mode has been added to the Technical Support Videos under the Technical Assistance tab on PTS. The video can be accessed using the following web link, http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6258842975001/2013-2016-f-super-duty-exhaust-fluid-fault-procedure.
16-00602020-12-07. Service bulletin. Some 2012-2016 F-Super Duty vehicles equipped with a 6.2L or 6.8L engine built on or before 4/6/2016 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0627, P025A, P025B and/or U0109 stored in powertrain control module (PCM) memory.
SSM 478232019-04-08. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
18N042018-11-19. Service bulletin. Certain 2014-2016 Model Year F-250 ? F-550 and 2016 Model Year F-650 - F-750 Vehicles, With 6.7L Diesel Engine - Crankcase Ventilation Oil Separator Assembly. Certain 2018 Model Year F-150 and 2019 Model Year F-250 through F-550 Superduty Vehicles Equipped with a Diesel Engine - Powertrain Control Module Reprogramming