# Service bulletin TSB 17\-0013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10095612
- Published by NHTSA: 2017\-03\-17
- Manufacturer's number: TSB 17\-0013
- Manufacturer's date: 2017\-02\-10
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

SOME 2016\-2017 F\-650/750 VEHICLES EQUIPPED WITH A 6.7L ENGINE, DUAL FUEL TANKS, HYDRAULIC BRAKES AND BUILT ON OR BEFORE 30\-NOV\-2016 MAY EXHIBIT DISCHARGED BATTERIES, WITH OR WITHOUT A SLOW/NO CRANK CONDITION, WHEN THE DUAL FUEL TANK SELECTOR SWITCH IS SET TO THE RIGHT HAND SIDE FUEL TANK. THE VEHICLE MAY ALSO EXHIBIT A BUZZING NOISE FROM THE TRANSMISSION WHEN THE KEY IS OFF AND THE DUAL FUEL TANK SELECTOR SWITCH IS SET TO THE RIGHT HAND SIDE FUEL TANK. THIS MAY BE DUE TO THE DUAL TANK SELECTOR SWITCH ALLOWING AN INSTRUMENT PANEL CLUSTER \(IPC\) SENSE VOLTAGE TO BACK FEED INTO THE KEY POWER FUSE PANEL CIRCUITS CAUSING THE TRANSMISSION CONTROL MODULE \(TCM\) TO REMAIN IN THE KEY ON MODE WHEN THE KEY IS OFF. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2016 to 2017 FORD F\-650 SD
- 2016 to 2017 FORD F\-750 SD

## Other bulletins for the same vehicles and component

- [SSM 47786](/bulletins/10156873.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. Some 2017\-2019 F\-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up\-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
- [SSM 47786](/bulletins/10155561.md), 2019-04-01, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Some 2017\-2019 F\-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up\-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
- [TSB17\-0052](/bulletins/10115939.md), 2017-08-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. Some 2017 F\-Super Duty vehicles equipped with a 6.7 engine and built on or before 12\-May\-2017 may exhibit any or all of the following concerns at times of high electrical system draw such as snow plow operation, instrument cluster backlighting inoperative, erratic climate control blower motor operation, red brake warning indicator flickering and/or low battery temperature features turned off being displayed in the message center. Follow the TSB Service Procedure steps to correct the condition.
- [SSM 46486](/bulletins/10100508.md), 2017-05-24, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016\-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL \(WSM\) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415\-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

JSON: [/v1/bulletins/10095612](/v1/bulletins/10095612)

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