# Service bulletin PIT5312A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10095352
- Published by NHTSA: 2017\-03\-16
- Manufacturer's number: PIT5312A
- Manufacturer's date: 2016\-01\-30
- NHTSA component: STEERING:COLUMN

## NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A GRIND, POP, SHUDDER OR BIND FEELING/NOISE IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT. TECHNICIAN WILL INSPECT FOR THE LOWER COLUMN BEARING TO BE OUT OF POSITION AND THE UPPER INTERMEDIATE STEERING SHAFT TO LOWER COLUMN SHAFT BOLT AND NUT MAY BE CONTACTING THE INHIBITOR/SHIFTIER CABLE BRACKET. TECHNICIAN WILL REPLACE THE STEERING COLUMN FOR THIS CONCERN.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2015 CADILLAC ESCALADE
- 2015 CADILLAC ESCALADE ESV
- 2014 to 2015 CHEVROLET SILVERADO 1500
- 2014 to 2015 CHEVROLET SILVERADO 2500
- 2014 to 2015 CHEVROLET SILVERADO 3500
- 2014 to 2015 CHEVROLET SUBURBAN
- 2014 to 2015 CHEVROLET TAHOE
- 2014 to 2015 GMC SIERRA 1500
- 2014 to 2015 GMC SIERRA 2500
- 2014 to 2015 GMC SIERRA 3500
- 2014 to 2015 GMC YUKON
- 2014 GMC YUKON XL
- 2015 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [PIT5233B](/bulletins/10139303.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM:IGNITION; STEERING: STEERING WHEEL/HANDLE BAR; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
- [PI1354F](/bulletins/10139285.md), 2018-06-04, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; SEATS. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
- [PIT5452B](/bulletins/10137730.md), 2018-05-21, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN. This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speeds or parking maneuvers. Technician will need to inspect for mis\-routed airbag module wiring harness for contacting vibration damper plate in steering wheel, orreplace the column upper bearing inner race, spring, and seat.
- [15\-NA\-046](/bulletins/10137210.md), 2018-05-21, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; AIR BAGS:FRONTAL. This technical bulletin provides repair information for replacing the steering wheel airbag to correct a customer concern that the steering wheel airbag is not flush to the steering wheel and/or it is difficult to depress airbag to engage the horn.
- [GCUS\-9\-3977](/bulletins/10118902.md), 2017-10-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. 17016 \- Special Coverage \- Certain vehicles may have a steering wheel in which the plating on the chrome trim bezel is separated from the plastic substrate. Separation of the chrome plating may create a rough edge. Dealers are to replace the steering wheel chrome trim bezel with an improved chrome trim bezel.
- [PIT5233](/bulletins/10113267.md), 2017-08-15, Service bulletin: ELECTRICAL SYSTEM; STEERING: STEERING WHEEL/HANDLE BAR; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
- [PIT5184A](/bulletins/10112368.md), 2017-08-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative. Technician should inspect for a short to ground on the steering wheel near the Supplemental Inflatable Restraint coil connector X2 and make necessary repairs to any shorted circuits and then position the wiring.
- [PIT5052D](/bulletins/10112203.md), 2017-08-15, Service bulletin: STEERING:COLUMN; STEERING. This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
- [15472](/bulletins/10089835.md), 2017-01-30, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. 15472 \- SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV VEHICLES. THE PROCEDURE INVOLVES: \(I\) UPDATING THE VIDEO\-PROCESSING MODULE \(VPM\) AND HUMAN\-MACHINE INTERFACE \(HMI\) SOFTWARE, WHICH WILL IMPROVE THE 360\-DEGREE CAMERA’S CLARITY; \(II\) INSPECTING THE BATTERY FOR A LOW CHARGE CONDITION AND REPLACING THE BATTERY AS REQUIRED; AND \(III\) INSPECTING THE STEERING COLUMN FOR A CLICKING SOUND AND REPAIRING THE COLUMN AS REQUIRED.
- [PIT5352](/bulletins/10072094.md), 2016-06-17, Service bulletin: STEERING:COLUMN. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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