Service bulletin SSM 46321
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10095170 |
| Published by NHTSA | 2017-03-15 |
| Manufacturer's number | SSM 46321 |
| Manufacturer's date | 2017-01-20 |
| NHTSA component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
SOME 2014-2017 TRANSIT CONNECT VEHICLES, MAY EXHIBIT A CONDITION THAT CAUSES THE BATTERY TO DISCHARGE. IF NORMAL BATTERY DRAIN DIAGNOSIS LEADS TO NO ISSUES, IT MAY BE CAUSED BY THE APPROACH LIGHTS ILLUMINATING EVERY TIME THE BODY CONTROL MODULE (BCM) RECEIVES A LOCK/UNLOCK SIGNAL OR OPENING ANY DOOR. IF THE DOOR REMAINS OPEN, THE LIGHTS WILL REMAIN ILLUMINATED FOR UP TO 10 MINUTES. IF THE VEHICLE WAS BUILT ON OR BEFORE 11-DEC-2016, REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS RELEASE 103.05 AND HIGHER. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFT.COM. FOR ALL VEHICLES, ACCESS THE BCM CONFIGURATION PARAMETERS. SELECT MODULE PROGRAMMING, PROGRAMMABLE PARAMETERS, PERSONALITY, APPROACH LIGHT. CHOOSE DISABLED AND FOLLOW THE SCREEN PROMPTS TO COMPLETION. USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, 12-volt battery
| FORD TRANSIT CONNECT | 2014, 2015, 2016, 2017 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 46486 | 2017-05-24. Service bulletin. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. |
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