# Service bulletin PIC4310K A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10094899 - Published by NHTSA: 2017\-03\-14 - Manufacturer's number: PIC4310K - Manufacturer's date: 2015\-01\-14 - NHTSA component: ELECTRICAL SYSTEM ## NHTSA's summary THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE SCAN TOOL DATA FROM THE ONSTAR SYSTEM. ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Electrical system ## Vehicles listed - 2000 to 2005 BUICK CENTURY - 2008 to 2015 BUICK ENCLAVE - 2013 to 2015 BUICK ENCORE - 2005 to 2015 BUICK LACROSSE - 2000 to 2005 BUICK LESABRE - 2006 BUICK LESABRE - 2006 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2000 to 2005 BUICK PARK AVENUE - 2004 to 2007 BUICK RAINIER - 2002 to 2004 BUICK REGAL - 2005 BUICK REGAL - 2008 to 2010 BUICK REGAL - 2011 to 2015 BUICK REGAL - 2000 BUICK RENDEZVOUS - 2001 to 2007 BUICK RENDEZVOUS - 2005 to 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2015 BUICK VERANO - 2013 to 2015 CADILLAC ATS - 2000 to 2001 CADILLAC CATERA - 2003 to 2013 CADILLAC CTS - 2000 to 2005 CADILLAC DEVILLE - 2006 to 2011 CADILLAC DTS - 2012 CADILLAC DTS - 2000 to 2002 CADILLAC ELDORADO - 2014 to 2015 CADILLAC ELR - 2000 to 2015 CADILLAC ESCALADE - 2003 to 2015 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2002 to 2011 CADILLAC ESCALADE EXT 1500 - 2000 to 2004 CADILLAC SEVILLE - 2004 to 2015 CADILLAC SRX - 2005 to 2011 CADILLAC STS - 2004 to 2009 CADILLAC XLR - 2015 CADILLAC XT5 - 2013 to 2015 CADILLAC XTS - 2000 to 2005 CHEVROLET ASTRO - 2007 to 2011 CHEVROLET AVALANCHE ## Recalls for the same vehicles and component - [2016350](/recalls/tc/2016350.md), 2016-07-07: Electrical - [16V517000](/recalls/nhtsa/16V517000.md), 2016-07-07: SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING - [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [2015422](/recalls/tc/2015422.md), 2015-09-24: Electrical - [2015390](/recalls/tc/2015390.md), 2015-09-03: Electrical - [2015322](/recalls/tc/2015322.md), 2015-07-21: Electrical - [2015075](/recalls/tc/2015075.md), 2015-02-19: Electrical - [2015002](/recalls/tc/2015002.md), 2014-12-30: Electrical - [14V827000](/recalls/nhtsa/14V827000.md), 2014-12-30: ELECTRICAL SYSTEM:IGNITION - [2014480](/recalls/tc/2014480.md), 2014-10-29: Electrical ## Other bulletins for the same vehicles and component - [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs. - [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information. - [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. - [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. - [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer. - [18\-NA\-180](/bulletins/11013239.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. JSON: [/v1/bulletins/10094899](/v1/bulletins/10094899) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIC4310K&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10094899&vehicle=Service%20bulletin%20PIC4310K)