# Service bulletin SSM72906

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094792
- Published by NHTSA: 2017\-03\-13
- Manufacturer's number: SSM72906
- Manufacturer's date: 2016\-08\-01
- NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL

## NHTSA's summary

ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE \-‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO \- VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS \(SDD\) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2017 JAGUAR F\-PACE
- 2017 JAGUAR XE
- 2016 to 2017 JAGUAR XF
- 2016 to 2017 JAGUAR XJ

## Other bulletins for the same vehicles and component

- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SFCC\_SEP2023\_46](/bulletins/10243681.md), 2023-10-06, Service bulletin: EQUIPMENT. The sunglass holder won’t open or does not operate correctly
- [SSM76010](/bulletins/10239035.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_47](/bulletins/10239019.md), 2023-07-10, Service bulletin: EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. A customer may report that the front or rear door latch does not operate as expected.
- [SSM75952](/bulletins/10232710.md), 2023-03-08, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Customers are reporting that connected services such as Online Media \(e.g., Spotify\), Connected Nav, Weather App \& Parking app are inoperative.
- [SSM72012](/bulletins/10231268.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Incorrect diagnosis of Bluetooth connectivity
- [SSM71998](/bulletins/10231264.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- [SSM71915](/bulletins/10231242.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Instructions for jump starting vehicles with discharged battery?s
- [SSM71822](/bulletins/10231227.md), 2023-02-06, Service bulletin: EQUIPMENT. New vehicle storage \(Transit relay / Transit mode\)

JSON: [/v1/bulletins/10094792](/v1/bulletins/10094792)

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