# Service bulletin K423NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094741
- Published by NHTSA: 2017\-03\-13
- Manufacturer's number: K423NAS1
- Manufacturer's date: 2016\-08\-29
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2017 JAGUAR XE
- 2016 to 2017 JAGUAR XF

## Other bulletins for the same vehicles and component

- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [SFCC\_SEP2023\_46](/bulletins/10243681.md), 2023-10-06, Service bulletin: EQUIPMENT. The sunglass holder won’t open or does not operate correctly
- [SSM76010](/bulletins/10239035.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT. A customer may report that the front or rear door latch does not operate as expected.
- [SFCC\_JUN2023\_47](/bulletins/10239019.md), 2023-07-10, Service bulletin: EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. A customer may report that the front or rear door latch does not operate as expected.
- [SSM75952](/bulletins/10232710.md), 2023-03-08, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Customers are reporting that connected services such as Online Media \(e.g., Spotify\), Connected Nav, Weather App \& Parking app are inoperative.
- [SSM71915](/bulletins/10231242.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Instructions for jump starting vehicles with discharged battery?s
- [SSM71822](/bulletins/10231227.md), 2023-02-06, Service bulletin: EQUIPMENT. New vehicle storage \(Transit relay / Transit mode\)
- [SSM71803\-2](/bulletins/10231225.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. Gen 2.1 Touch screen display recovery process
- [SSM71803\-1](/bulletins/10231224.md), 2023-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL. Gen 2.1 Touch screen display recovery process

JSON: [/v1/bulletins/10094741](/v1/bulletins/10094741)

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