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Service bulletin K422NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094652
Published by NHTSA2017-03-11
Manufacturer's numberK422NAS1
Manufacturer's date2016-08-22
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE AND FITTED WITH INCONTROL® TOUCH WHICH HAVE BEEN MANUFACTURED AWAY FROM PROCESS WHERE THE SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) FEATURE HAS NOT BEEN CONFIGURED WITHIN THE CAR CONFIGURATION FILE (CCF) SETTING.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
JAGUAR XE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75826ATT2023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758262023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
DVD131042023-01-03. Service bulletin. DVD software update
SSM75826ATT2022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758262022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.