# Service bulletin K392NAS3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094644
- Published by NHTSA: 2017\-03\-11
- Manufacturer's number: K392NAS3
- Manufacturer's date: 2016\-08\-18
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO™ SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: • SYSTEM 'FREEZES' AND RESTARTS; • LOSS OF FAVORITES; • NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR • MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system

## Vehicles listed

- 2016 to 2017 JAGUAR XF

## Recalls for the same vehicles and component

- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [SSM76314 \- 25APR25](/bulletins/11017764.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Telematic TCU2 Module 2015\-2017MY No Longer Available
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SFCC\_NOV2023\_30](/bulletins/10246319.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM. Startup battery keeps draining / Vehicle will not start
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [WACCSEP23\_6](/bulletins/10243682.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Battery low warning displayed on instrument cluster and/or no\-start
- [SFCC\_JUL2023\_31](/bulletins/10240210.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Battery low warning displayed on instrument cluster and/or no\-start.
- [SSM76023](/bulletins/10239049.md), 2023-07-11, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- [SSM71974](/bulletins/10231251.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM. Diagnosing the BMS when DTC B11DB\-87 is logged.
- [SSM71917](/bulletins/10231243.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM. vehicles with battery charging warning lamp illuminated

JSON: [/v1/bulletins/10094644](/v1/bulletins/10094644)

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