# Service bulletin TSB 16\-2085

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094601
- Published by NHTSA: 2017\-03\-10
- Manufacturer's number: TSB 16\-2085
- Manufacturer's date: 2016\-12\-02
- NHTSA component: SEATS:MID/REAR ASSEMBLY

## NHTSA's summary

SOME 2015\-2016 EDGE AND 2016 MKX VEHICLES BUILT ON OR BEFORE 9\-SEP\-2016 MAY EXHIBIT A LEFT SIDE REAR SEAT BACKREST THAT WILL NOT FOLD TO LESS THAN 45 DEGREES FROM THE FLOOR ON ITS OWN WHEN UNLATCHING THE SEAT BACKREST USING THE SECOND ROW SEAT CONTROL SWITCH OR SECOND ROW SEAT BACKREST RECLINE HANDLE. THIS IS CAUSED BY EXCESSIVE RESISTANCE BETWEEN THE REAR SEAT BACKREST FRAME AND REAR SEAT RISER FRAME. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Seats

## Vehicles listed

- 2015 to 2016 FORD EDGE
- 2016 LINCOLN MKX

## Recalls for the same vehicles and component

- [2020335](/recalls/tc/2020335.md), 2020-07-20: Seats And Restraints
- [20V414000](/recalls/nhtsa/20V414000.md), 2020-07-17: SEATS:FRONT ASSEMBLY:POWER ADJUST; AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

## Other bulletins for the same vehicles and component

- [TSB 22\-2104](/bulletins/10209209.md), 2022-03-22, Service bulletin: EQUIPMENT:MECHANICAL; SEATS; EQUIPMENT. This article supersedes TSB 21\-2236 to update the models and year affected. Some 2013\-2018 C\-Max, 2013\-2020 Fusion/MKZ, 2013\-2022 Escape, 2015\-2018 Focus, 2015\-2019 MKC, 2015\-2022 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2022 F\-Super Duty, 2018\-2022 EcoSport/Expedition, 2019\-2022 Ranger/Nautilus, 2021\-2022 Bronco/Bronco Sport/Mustang Mach\-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- [TSB160077](/bulletins/10205042.md), 2021-12-20, Service bulletin: SEATS. Claimate controlled seats \- lack of cooling /heating from front seat bottom cushion \- built on or before 03/31/2016
- [TSB160063](/bulletins/10205028.md), 2021-12-20, Service bulletin: SEATS. Claimate controlled seats \- lack of cooling performance from the front seat backrest \- Built on or before 02/13/2016
- [TSB 21\-2236](/bulletins/10199536.md), 2021-08-02, Service bulletin: SEATS. Some 2013\-2018 C\-Max, 2013\-2020 Fusion/MKZ, 2013\-2021 Escape, 2015\-2018 Focus, 2015\-2019 MKC, 2015\-2021 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2021 F\-Super Duty, 2018\-2021 EcoSport/Expedition, 2019\-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach\-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- [16\-0077](/bulletins/10183778.md), 2020-12-07, Service bulletin: SEATS. Some 2016 MKX vehicles equipped with climate controlled seats and built on or before 3/31/2016 may exhibit a lack of cooling/heating from the front seat bottom cushion due to a lack of air flow through the climate controlled seat bottom cushion duct
- [16\-0063](/bulletins/10183764.md), 2020-12-07, Service bulletin: SEATS. Some 2016 MKX vehicles equipped with climate controlled seats and built on or before 2/13/2016 may exhibit a lack of cooling performance from the front seat backrests.
- [TSB 20\-2171](/bulletins/10175895.md), 2020-06-05, Service bulletin: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; SEATS. Some 2013\-2018 C\-Max, 2013\-2020 Escape/Fusion/MKZ, 2015\-2018 Focus,2015\-2019 MKC, 2015\-2020 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2020 F\-Super Duty, 2018\-2020 EcoSport/Expedition, 2019\-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- [TSB 19\-2390](/bulletins/10169898.md), 2020-01-07, Service bulletin: ELECTRICAL SYSTEM; SEATS. Some 2015\-2019 F\-150, 2015\-2020 Explorer, 2017\-2019 F\-Super Duty, 2017\-2020 Continental, 2018\-2020 Expedition/Navigator, 2016\-2018 MKX, 2019\-2020 Nautilus, 2020 Aviator/Corsair and 2013\-2020 MKZ vehicles equipped with multi\-contour seats may exhibit intermittent multi\-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code \(DTC\) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi\-contour seat module \(SCMG\) and passenger multi\-contour seat module \(SCMH\). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
- [TSB 19\-2293](/bulletins/10165709.md), 2019-10-04, Service bulletin: SEATS:FRONT ASSEMBLY:POWER ADJUST; SEATS. Some 2015\-2019 F\-150/Explorer, 2017\-2019 F\-Super Duty/Continental, 2018\-2019 Expedition/Navigator, 2016\-2018 MKX, 2019 Nautilus, and 2013\-2019 MKZ vehicles equipped with Multi\-Contour seats may exhibit intermittent multi\-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code \(DTC\) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi\-contour seat module \(SCMG\) and passenger multi\-contour seat module \(SCMH\). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
- [SSM 47814](/bulletins/10156883.md), 2019-04-08, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS; ELECTRICAL SYSTEM. Some 2016\-2019 Explorer, 2016\-2018 MKX, 2019 Edge/Nautilus, 2017\-2019 Fusion/MKZ, and 2018\-2019 F\-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module \(DSM\) connector C341D \(16 pin\). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual \(WSM\), Section 501\-10, a new service pigtail connector \(part number 3U2Z\-14S411\-BRAB\) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.

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