# Service bulletin TSB 16\-0160

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094577
- Published by NHTSA: 2017\-03\-10
- Manufacturer's number: TSB 16\-0160
- Manufacturer's date: 2016\-12\-05
- NHTSA component: EQUIPMENT

## NHTSA's summary

SOME 2017 CONTINENTAL VEHICLES MAY EXHIBIT A FLOOR CONSOLE CUP HOLDER DOOR THAT DOES NOT OPERATE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2017 LINCOLN CONTINENTAL

## Other bulletins for the same vehicles and component

- [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [22M03](/bulletins/10238875.md), 2023-07-07, Service bulletin: LANE DEPARTURE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [TSB 22\-2309](/bulletins/10218617.md), 2022-08-23, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2013\-2017 C\-MAX Energi, 2013\-2018 Focus battery electric vehicle \(BEV\), 2013\-2020 Fusion plug\-in hybrid electric vehicle \(PHEV\), 2015\-2017 MKZ/MKZ Hybrid/MKC, 2016\-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop\-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- [TSB 22\-2101](/bulletins/10209208.md), 2022-03-22, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; SEATS; EQUIPMENT. This article supersedes TSB 21\-2235 to update the vehicle model years affected. Some 2017\-2020 Continental, 2018\-2022 Navigator vehicles may experience seat pan looseness, lateral movement, and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to install an isolator onto the front cross tube on both front seat tracks.
- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. Some 2016\-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- [21B09](/bulletins/10204043.md), 2021-12-07, Service bulletin: EQUIPMENT:ELECTRICAL. Certain 2014\-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit \(TCU\) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the \*complimentary trial period \(depending on model year and brand, see table below\) for connected services.
- [SSM 50104](/bulletins/10201587.md), 2021-09-28, Service bulletin: SEATS; EQUIPMENT ADAPTIVE/MOBILITY. Some 2017\-2020 Continental vehicles equipped with a second row 40\-20\-40 seat may experience a concern with the rear seat armrest cup holder. Ford has released the rear seat armrest cup holder as a lower level service part. Refer to the parts catalog using base part number 5413562 for the vehicle/color specific part. For replacement, refer to Workshop Manua
- [SSM 49477](/bulletins/10186620.md), 2021-02-04, Service bulletin: EQUIPMENT. Some 2015\-2021 F\-150, 2016\-2018 MKX, 2019\-2021 Nautilus, 2015\-2021 Edge, 2017\-2019 Fusion, 2017\-2020 MKZ And 2017\-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual \> Maintenance \> Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
- [SSM 49221](/bulletins/10180677.md), 2020-10-06, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. When installing a replacement short block in 2015\-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z\-6250\-B, left intake camshaft \- JT4Z\-6250\-A, belt driven oil pump \- KT4Z\-6600\-A, oil pump belt \- JT4Z\-6B651\-A, crankshaft sprockets \- FT4Z\-6306\-A \(x2\), crankshaft oil pump belt drive \- JT4Z\-6306\-A. Follow the engine assembly procedure in Workshop Manual \(WSM\), Section 303\-01 using these new parts without installing the chain tensioner or guides as they are not needed with the belt driven oil pump. Fill out the Authorized Modification Label \(FPS\-8262\) with the following text: 'Engine has been modified to use a belt\-driven oil pump per SSM XXXXX' and attach it to the underside of the hood.
- [SSM 49122](/bulletins/10179183.md), 2020-09-02, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT. Some 2015\-2020 F\-150, 2016\-2018 MKX, 2019\-2020 Nautilus, 2015\-2020 Edge, 2017\-2019 Fusion, 2017\-2020 MKZ And 2017\-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual \> Maintenance \> Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.

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