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Service bulletin SM 39-2016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094347
Published by NHTSA2017-03-08
Manufacturer's numberSM 39-2016
Manufacturer's date2016-04-19
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL INSTRUMENT CLUSTER PART NUMBERS AS SPECIFIED IN THE PDF BUILT PRIOR TO SOFTWARE LEVEL 0275.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Instrument cluster

Vehicles listed
AUDI A4 ALLROAD2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A9619422055256_12019-09-09. Service bulletin. This bulletin contains a software update for when the wrong way traffic sign appears in the instrument cluster for the incorrect cars.
45E3 - Dealer Le2018-04-16. Service bulletin. On certain Audi A4 vehicles manufactured within a specific period, a software update package for the ESP control unit and instrument cluster has been prepared.
Dealer Letter -2018-04-16. Service bulletin. On Audi A4, A5 and Q5 vehicles manufactured within a specific period, the service interval display does not show all parameters. As a result, the number of days remaining until the next service is due are not displayed correctly.
Bulletin - Updat2018-04-16. Service bulletin. On Audi A4, A5 and Q5 vehicles manufactured within a specific period, the service interval display does not show all parameters. As a result, the number of days remaining until the next service is due are not displayed correctly.
A481775 2049656-2018-04-16. Service bulletin. This bulletin contains a software update to address DTC C115C54 , C110EF0, or U042800 with a yellow steering lamp warning on in the DIS.
A911720 2046155-2018-02-05. Service bulletin. This bulletin provides repair information for vehicles with connected gateway.
A901776 2047515-2018-02-05. Service bulletin. This bulletin contains a software update that corrects an instrument cluster issue where the temperature is always set at 32 degrees or 50.
A911712 2047112-2018-02-05. Service bulletin. This informational bulletin is for a sporadic DTC that does not cause functional issues in the vehicle.
A911517 2042013-2017-11-17. Service bulletin. While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
A171568 2028440-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.