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Service bulletin 12-195-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094342
Published by NHTSA2017-03-08
Manufacturer's number12-195-15
Manufacturer's date2015-12-14
NHTSA componentSTRUCTURE:BODY:DOOR; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

NHTSA's summary

SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Glass, wipers and mirrors, Mirrors

Vehicles listed
SUBARU CROSSTREK2012 to 2015
SUBARU CROSSTREK2016
SUBARU FORESTER2014, 2015, 2016
SUBARU IMPREZA2012, 2013, 2014, 2015, 2016
SUBARU LEGACY2015, 2016
SUBARU OUTBACK2015, 2016
SUBARU WRX2015, 2016
SUBARU WRX STI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1516713R2023-04-24. Service bulletin. Loose Windshield-Mounted Rear-View Mirror
15-173-142016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.