# Service bulletin 15\-191\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10094281
- Published by NHTSA: 2017\-03\-08
- Manufacturer's number: 15\-191\-15
- Manufacturer's date: 2015\-12\-14
- NHTSA component: STRUCTURE:FRAME AND MEMBERS

## NHTSA's summary

THIS BULLETIN ANNOUNCES AVAILABILITY OF A REPLACEMENT ATTACHMENT HARDWARE KIT FOR THE REAR SPLASH GUARDS TO ADDRESS CUSTOMER CONCERNS OF POOR APPEARANCE DUE TO CORROSION AND / OR RUSTING. EXAMPLES OF THE CONDITION ARE SHOWN IN THE PHOTOS BELOW.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Body and frame

## Vehicles listed

- 2015 SUBARU CROSSTREK
- 2016 SUBARU CROSSTREK

## Other bulletins for the same vehicles and component

- [13\-108\-25](/bulletins/11022304.md), 2025-09-02, Service bulletin: STRUCTURE:BODY. This bulletin provides information on paint codes for vehicles in the 2026 line up.
- [12\-310\-21](/bulletins/10188172.md), 2021-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles.
- [12\-224\-17R](/bulletins/10187314.md), 2021-02-18, Service bulletin: STRUCTURE. This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
- [12\-284\-20](/bulletins/10173180.md), 2020-04-03, Service bulletin: EQUIPMENT; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR. This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.
- [05\-69\-19](/bulletins/10163556.md), 2019-08-06, Service bulletin: STRUCTURE; SUSPENSION. This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
- [12\-251\-18](/bulletins/10150932.md), 2018-12-10, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
- [12\-251\-18](/bulletins/10150887.md), 2018-12-10, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:BODY; STRUCTURE:FRAME AND MEMBERS. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
- [12\-182\-15R](/bulletins/10140508.md), 2018-06-11, Service bulletin: STRUCTURE:BODY:DOOR; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when they are in partially open / closed positions. An additional detent position has also been added.
- [12\-231\-18R](/bulletins/10140485.md), 2018-06-11, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk \(or cargo\) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame \(case\) portion and not close properly allowing outside air / odor to enter the cabin.
- [12\-231\-18R](/bulletins/10140470.md), 2018-06-11, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; STRUCTURE:FRAME AND MEMBERS. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk \(or cargo\) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame \(case\) portion and not close properly allowing outside air / odor to enter the cabin.

JSON: [/v1/bulletins/10094281](/v1/bulletins/10094281)

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