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Service bulletin 07-89-15R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094231
Published by NHTSA2017-03-08
Manufacturer's number07-89-15R
Manufacturer's date2015-12-08
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE

NHTSA's summary

IF YOU RECEIVE A CUSTOMER CONCERN OF A NO CRANK / NO START CONDITION DURING VERY COLD TEMPERATURES, THE IG1, IG2, ACC1, ACC2 AND/OR THE EGI MAIN RELAYS MAY BE THE ROOT CAUSE AND REQUIRE REPLACEMENT. IT IS GENERALLY REPORTED THAT THE CAR STARTS NORMALLY AFTER AN OVERNIGHT SOAK. AFTER THE INITIAL START, THE CUSTOMER DRIVES A SHORT DISTANCE THEN SHUTS THE CAR OFF (EXAMPLE: AT A GAS PUMP OR COFFEE SHOP). AFTER THE TIME THAT IT TAKES TO PUMP THEIR GAS OR GET THEIR COFFEE, THEY RETURN TO THE CAR AND IT WILL NOT START. THE CUSTOMER MAY ALSO NOTICE THE INSTRUMENT CLUSTER AND/OR INTERIOR LIGHTS ARE NOT ILLUMINATING ALONG WITH THE HVAC BEING INOPERATIVE. THE SOURCE OF THIS CONDITION HAS BEEN IDENTIFIED AS CONDENSATION FLASH-FREEZING INSIDE THE RELAYS. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF ALL 5 RELAYS, 4 OF WHICH ARE LOCATED TOGETHER IN THE VEHICLE’S INTERIOR FUSE BOX (F/B) AND THE EGI MAIN RELAY WHICH IS LOCATED IN THE UNDER-HOOD MAIN FUSE BOX (M/B).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Equipment and accessories, Heating and air conditioning

Vehicles listed
SUBARU LEGACY2015
SUBARU OUTBACK2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20152492015-06-04. Accessories
20152062015-05-15. Accessories
20144132014-09-22. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
02-195-262026-07-01. Service bulletin. This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) for certain vehicles equipped with 3.6L engines.
15-300-22R2026-02-02. Service bulletin. This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
18-226-25R2026-01-06. Service bulletin. This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R2026-01-06. Service bulletin. This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
18-228-252025-12-01. Service bulletin. This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
07-235-252025-10-02. Service bulletin. In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
Subaru Service Technical2025-09-02. Other. Subaru Service Technical Support Newsletter special edition.
02-192-24R2025-05-01. Service bulletin. This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
09-51-08R2025-04-01. Service bulletin. The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
01-167-08R2024-10-02. Service bulletin. This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.