# Service bulletin 09\-51\-08R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10093632
- Published by NHTSA: 2017\-03\-03
- Manufacturer's number: 09\-51\-08R
- Manufacturer's date: 2015\-10\-16
- NHTSA component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

## NHTSA's summary

"THE PURPOSE OF THIS BULLETIN IS TO ADVISE OF SOA’S REVISED CATALYTIC CONVERTER RECYCLING PROGRAM SHIPPING PROCEDURE. SINCE 2012, 100% OF ALL CONVERTERS SHIPPED FROM THE RDCS ARE PACKAGED IN BOXES. SAVING AND RE\-USING THOSE BOXES FOR THE RETURN SHIPMENT IS PRACTICAL FROM MANY PERSPECTIVES INCLUDING REDUCING COSTS AND GENERATION OF WASTE. WHILE LESS THAN 10% OF ALL PIPES RETURNED TO SOA ARE SHIPPED “LOOSE” \(NO PACKAGING\), UPS CHARGES SOA A SURCHARGE ON ALL RETURN SHIPMENTS FOR THESE FEW EXCEPTIONS. AS A RESULT, “LOOSE” SHIPPING OF CATALYTIC CONVERTER PIPES IS NO LONGER AN ACCEPTABLE PRACTICE. UPON CLAIM APPROVAL, DEALERS WILL RECEIVE A PART RETURN NOTICE FOR ALL CONVERTER PIPES. THE REVISED AND PROPER PROCEDURE FOR RETURNING THESE CONVERTER PIPES IS DESCRIBED BELOW. PLEASE REVIEW CLOSELY AS IMPROPER SHIPPING PROCEDURES MAY RESULT IN ADDITIONAL SHIPPING CHARGES THAT WILL BE PASSED ON TO THE DEALER. ALL VEHICLE LINES / ALL MODEL YEARS"

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Engine, Exhaust and emissions, Catalytic converter

## Vehicles listed

- SUBARU SUBARU

JSON: [/v1/bulletins/10093632](/v1/bulletins/10093632)

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