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Service bulletin 09-025-16-3191

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10093165
Published by NHTSA2017-02-28
Manufacturer's number09-025-16-3191
Manufacturer's date2016-04-19
NHTSA componentVISIBILITY/WIPER; STRUCTURE

NHTSA's summary

SOME VEHICLES MAY EXHIBIT A NOISE FROM THE BOTTOM OF THE A-PILLAR WHEN DRIVING ON ROUGH ROADS OR OVER BUMPS. THIS IS CAUSED BY THE COWL UPPER PLATE AND/OR DASH UPPER PANEL INTERFERING WITH THE WIPER BRACKET. FOR THE AFFECTED VEHICLES, A CLEARANCE NEEDS TO BE CREATED BETWEEN THE WIPER BRACKET AND COWL UPPER PLATE AND BETWEEN THE WIPER BRACKET AND DASH UPPER PANEL. TO CORRECT THE CONCERN, ADDITIONAL SEALING AND WELDING HAVE BEEN APPLIED TO THE WIPER BRACKET.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
MAZDA MAZDA32014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V2720002019-04-04. VISIBILITY:WINDSHIELD WIPER/WASHER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
MT-001-172021-02-01. Service bulletin. Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to make the change for all markets.
09-010-15-2965B2017-06-08. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE WINDSHIELD WIPER LINK WHEN OPERATING THE WIPERS. THIS NOISE MAY BE CAUSED BY RUST ON THE SLIDING PARTS FROM WATER ENTRY THROUGH THE PIVOT (A). TO PREVENT WATER ENTRY, THE PIVOT COVER (B) HAS BEEN ENLARGED AND AN O-RING HAS BEEN ADDED TO THE PIVOT.
09-050-14-29652017-05-19. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE WINDSHIELD WIPER LINK WHEN OPERATING THE WIPERS. THIS NOISE MAY BE CAUSED BY RUST ON THE SLIDING PARTS FROM WATER ENTRY THROUGH THE PIVOT (A). TO PREVENT WATER ENTRY, THE PIVOT COVER (B) HAS BEEN ENLARGED AND AN O-RING HAS BEEN ADDED TO THE PIVOT.
09-010-15-2965A2017-05-18. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE WINDSHIELD WIPER LINK WHEN OPERATING THE WIPERS. THIS NOISE MAY BE CAUSED BY RUST ON THE SLIDING PARTS FROM WATER ENTRY THROUGH THE PIVOT (A). TO PREVENT WATER ENTRY, THE PIVOT COVER (B) HAS BEEN ENLARGED AND AN O-RING HAS BEEN ADDED TO THE PIVOT.
09-010-15-2965B2017-05-18. Service bulletin. SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE WINDSHIELD WIPER LINK WHEN OPERATING THE WIPERS. THIS NOISE MAY BE CAUSED BY RUST ON THE SLIDING PARTS FROM WATER ENTRY THROUGH THE PIVOT (A). TO PREVENT WATER ENTRY, THE PIVOT COVER (B) HAS BEEN ENLARGED AND AN O-RING HAS BEEN ADDED TO THE PIVOT.