# Service bulletin G\-193814

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10092774
- Published by NHTSA: 2017\-02\-23
- Manufacturer's number: G\-193814
- Manufacturer's date: 2014\-06\-11
- NHTSA component: EQUIPMENT

## NHTSA's summary

14039A \- CUSTOMER SATISFACTION \(REVISED TO INCLUDE ADDITIONAL VEHICLES\). CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH THE CURRENT REAR DIFFERENTIAL CONTROL MODULE \(RDCM\) CALIBRATION MAY LEAD, UNDER CERTAIN DRIVING CONDITIONS, TO ACTIVATE THE ALL WHEEL DRIVE \(AWD\) OFF INDICATOR. THE AWD SYSTEM IS DISABLED UNTIL THE NEXT IGNITION CYCLE. DEALERS ARE TO REPROGRAM THE RDCM WITH THE LATEST CALIBRATION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2014 BUICK ENCORE
- 2013 to 2014 CHEVROLET TRAX

## Recalls for the same vehicles and component

- [16V257000](/recalls/nhtsa/16V257000.md), 2016-04-28: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [2014274](/recalls/tc/2014274.md), 2014-07-03: Accessories
- [14V417000](/recalls/nhtsa/14V417000.md), 2014-07-02: EQUIPMENT:ELECTRICAL

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5353](/bulletins/10252163.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. XM Audio Traffic And Travel Link Availability And Operation.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [20\-NA\-024](/bulletins/10250272.md), 2024-02-14, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
- [990851001C](/bulletins/10250083.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Paint\-less Dent Repair Process
- [16NA011](/bulletins/10250067.md), 2024-02-12, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment System Will Not Return to Media After Bluetooth Call Ends

JSON: [/v1/bulletins/10092774](/v1/bulletins/10092774)

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