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Service bulletin PR

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092738
Published by NHTSA2017-02-23
Manufacturer's numberPR
Manufacturer's date2013-09-26
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

EFFECTIVE OCTOBER 1ST, SOA’S INCENTIVE AUDIT DEPARTMENT WILL REINSTATE THE $100 PENALTY FOR EACH INVALID RDR ADDRESS. WE MATCH EACH RDR ADDRESS AGAINST THE DATA BASE PROVIDED BY THE US POSTAL SERVICE. WHEN THERE IS A MISMATCH, WE IDENTIFY THAT VIN ADDRESS AS INVALID. EACH INVALID ADDRESS MUST BE RESOLVED IMMEDIATELY OR THE DEALERSHIP FACES A $100 PENALTY. IT IS CRITICAL THAT SOA MAINTAINS AN ACCURATE ADDRESS FOR EACH CUSTOMER, ESPECIALLY FOR ANY TYPE OF SERVICE CAMPAIGN OR RECALL. EACH THURSDAY SOA SENDS AN EMAIL NOTIFICATION TO ANY AND ALL DEALERS WITH AN INVALID ADDRESS. TO RESOLVE, DEALER NEEDS TO GO TO SUBARUNET/REPORTS/DEALER DOCUMENT REQUESTS, SELECT THE VIN IN QUESTION AND ADDRESS APPROPRIATELY. SOMETIMES THE RESOLUTION MAY BE AS SIMPLE AS A SPELLING ERROR. PLEASE CONTACT YOUR DSM FOR MORE INFORMATION. THANK YOU.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
SUBARU SUBARU

Listing a model year does not mean every vehicle of it is concerned: the document says which.