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Service bulletin DMS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092543
Published by NHTSA2017-02-22
Manufacturer's numberDMS
Manufacturer's date2015-08-28
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

AS YOU ARE AWARE, THE SOA IT DEPARTMENT IS WORKING WITH DEALER MANAGEMENT SYSTEMS (DMS) PROVIDERS TO DEVELOP REAL TIME INTEGRATIONS WITH THEIR SYSTEMS. THIS INTEGRATION IS IN SUPPORT OF THE CURRENT CARE CONNECT, SCHEDULE CONNECT, EQUITY CONNECT AND PARTSEYE PROGRAMS AND WILL ALSO BE REQUIRED FOR FUTURE PROGRAMS. SOA NOW REQUIRES ALL NEW SUBARU RETAILERS (INCLUDING BUY/SELL RETAILERS) TO USE A DMS THAT IS ON THE SOA APPROVED DMS PROVIDER LIST (EXHIBIT 31K IN THE DEALER AGREEMENT). THERE ARE A FEW KEY CHANGES FROM THE PREVIOUS APPROVED LIST. BOTH REYNOLDS PRODUCTS, ERA AND POWER DMS HAVE NOW BEEN ADDED TO THE APPROVED DMS LIST. ALSO, SINCE PBS CANNOT SUPPORT THE REQUIRED REAL TIME INTEGRATION FOR OUR THIRD PARTY OEM PROGRAMS, WE HAVE REMOVED PBS FROM THE APPROVED LIST.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
SUBARU SUBARU

Listing a model year does not mean every vehicle of it is concerned: the document says which.