Service bulletin URFCA
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10092542 |
| Published by NHTSA | 2017-02-22 |
| Manufacturer's number | URFCA |
| Manufacturer's date | 2015-08-27 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
"THE URGENT REQUEST FOR CUSTOMER ASSISTANCE (URFCA) FORM ON SUBARUNET WAS UPGRADED ON SUNDAY AUGUST 23, 2015. THIS UPGRADE INCLUDES A REVISED “LOOK AND FEEL” BEING ADOPTED FOR NEW SUBARUNET APPLICATIONS. THE FORM CAN BE FOUND UNDER THE CUSTOMER-RETAILER SVCS AND SERVICE TABS IN THE LEFT NAVIGATION WINDOW. NEW FEATURES INCLUDE: • AUTO-POPULATION OF THE OWNER OF RECORD • ABILITY TO ENTER AN EXISTING SERVICE REQUEST NUMBER • DYNAMIC FORM THAT ALLOWS YOU TO ONLY FILL OUT WHAT IS PERTINENT TO YOUR CUSTOMER’S SITUATION • ABILITY TO REVIEW AND MAKE CHANGES BEFORE YOU SUBMIT • CONFIRMATION OF THE RECEIPT OF THE URFCA WITH SERVICE REQUEST NUMBER FOR REFERENCE • ABILITY TO UPLOAD ALL THE REPAIR ORDERS AND OTHER DOCUMENTATION RELEVANT TO THE SERVICE REQUEST AT THE TIME OF FORM ENTRY. SHOULD YOU ENCOUNTER ANY ISSUES WITH ACCESSING THE NEW COUPON REDEMPTIONS PLEASE CONTACT THE SUBARUNET HELPDESK AT 1-800-SOA-STAR."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Equipment and accessories, Labels and manuals
| SUBARU SUBARU |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.