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Service bulletin 12-180-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10092530
Published by NHTSA2017-02-22
Manufacturer's number12-180-15
Manufacturer's date2015-08-24
NHTSA componentVISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE RETAINING BOLT SECURING THE DOOR GLASS TO THE WINDOW REGULATOR ASSEMBLY. A SLOT TO ACCEPT A FLAT-BLADE SCREW DRIVER HAS BEEN ADDED TO THE END OF THE BOLT TO KEEP IT FROM SPINNING WHILE REMOVING THE RETAINING NUT DURING DOOR GLASS ASSEMBLY R&R.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors

Vehicles listed
SUBARU BRZ2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
0779132023-05-08. Service bulletin. Countermeasures for Frozen Power Windows
1516713R2023-04-24. Service bulletin. Loose Windshield-Mounted Rear-View Mirror
12168142023-04-03. Service bulletin. Appearance Imperfection of Inside Rear View mirror
11136142023-04-03. Service bulletin. This bulletin announces the availability of reprogramming files to address customer concerns of engine idle RPM decrease / instability when the A/C system cycles off and extended engine cranking.
0773132023-03-20. Service bulletin. Power Window Main Switch Change
1079132023-03-13. Service bulletin. Revised Automatic HVAC Control Panel Assembly
12152132023-03-06. Service bulletin. Door Mirror Loose / Vibrating
07-79-132017-03-01. Service bulletin. THIS BULLETIN PROVIDES INFORMATION FOR 3 COUNTERMEASURES TO ADDRESS CONCERNS REGARDING POWER WINDOW OPERATION DURING COLD WEATHER WHEN THE DOOR GLASS MAY BECOME FROZEN TO THE OUTER WEATHERSTRIP. THE CUSTOMER COMPLAINT(S) MAY BE: THE INDEXING FEATURE (DOOR GLASS DROPS SLIGHTLY WHEN OPENING DOOR) WAS INOPERATIVE, WINDOW(S) WERE INOPERATIVE, OR THE WINDOW SWITCHES WERE BLINKING (INDICATES A NEED TO RESET THE INDEX FUNCTION).
12-152-132017-02-03. Service bulletin. "SHOULD YOU RECEIVE A CUSTOMER CONCERN OF LOOSENESS OR VIBRATION IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN ADDRESSES HOW TO REPAIR THE EXISTING MIRROR ASSEMBLY ON THE CAR BY REPLACEMENT OF THE THREE MOUNTING SCREWS WITH REVISED FASTENERS AND INSTRUCTIONS. "
12-168-142017-02-03. Service bulletin. APPEARANCE IMPERFECTION OF INSIDE REAR VIEW MIRROR - THIS BULLETIN INFORMS OF HOW TO REPAIR A POSSIBLE VISUAL IMPERFECTION IN THE FRAMELESS REAR-VIEW MIRROR.