# Service bulletin ITB16\-035

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10091460
- Published by NHTSA: 2017\-02\-13
- Manufacturer's number: ITB16\-035
- Manufacturer's date: 2016\-08\-25
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION

## NHTSA's summary

"2015\-2016 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT WITH V6 ENGINE ONLY IF YOU CONFIRM THE CUSTOMER REPORTS A TRANSMISSION JUDDER \(SHAKE, SHUDDER, SINGLE OR MULTIPLE BUMPS OR VIBRATION\). NOTE: A NEW DIAGNOSTIC LOGIC HAS BEEN ESTABLISHED TO ENHANCE THE DIAGNOSTIC PROCESS BY STORING DIAGNOSTIC TROUBLE CODES \(DTCS\) ON APPLIED VEHICLES. THE NEW DTCS ARE: P17F1 \(CVT\_JUDDER \[C/U INSPECTION\]\) P17F0 \(CVT\_JUDDER \[T/M INSPECTION\]\) ACTION 1. REFER TO PAGE 4, STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM THIS BULLETIN APPLIES TO THE VEHICLE YOU ARE WORKING ON. 2. IF THIS BULLETIN APPLIES, REPROGRAM THE TCM \(TRANSMISSION CONTROL MODULE\)."

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Transmission and driveline, Automatic transmission

## Trouble codes named

P17F0, P17F1

## Vehicles listed

- 2015 INFINITI QX60

## Other bulletins for the same vehicles and component

- [2015\-2018 QX60 C](/bulletins/10211970.md), 2022-05-20, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. CVT Variable Transmission \(CVT\) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicle: 2015\-2018 QX60 \*Not including QX60 Hybrid model vehicles The approved settlement and the warranty extension are expected to become effective by June 1, 2022. Additional communication will be distributed prior to the warranty extension going into effect. To be clear, for the time being there is no warranty extension, and you should proceed with CVT\-related claims as outlined below in bullet point three \(3\) under What Retailers Should Do. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* 1. No action is necessary at this time. INFINITI will provide additional instructions prior to the effective date of the extended warranty, which is expected to be June 1, 2022. 2. If a client contacts the retailer with a CVT concern in an owned or leased vehicle, retailers should use the appropriate Technical Service Bulletin \(TSB\) to diagnose the root cause of the client concern and identify the correct repair to resolve the client concerns. NOTE: Retailers will need to follow the warranty process and obtain pre\-approval from the Powertrain Call Center \(800\-973\-9992 Option 2\) for any vehicles requiring CVT assemblies to be replaced. Valve bodies and CVT belt and pulley kits do not require pre\-authorization. 3. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for test drive, diagnosis, and repair after consulting the Goodwill rental guidelines available in the Assurance Product Resources Manual \(APRM\) for detailed information regarding application of rental reimbursement.
- [ITB15011B](/bulletins/10192792.md), 2021-05-10, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT. IF YOU CONFIRM The customer reports a transmission judder \(shake, shudder, single or multiple bumps or vibration\). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes \(DTCs\) on Applied Vehicles. The new DTCs are: P17F1 \(CVT\_JUDDER \[C/U INSPECTION\]\) P17F0 \(CVT\_JUDDER \[T/M INSPECTION\]\) ACTION 1. Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. NOTE: The current TCM Part Numbers in this bulletin have been updated. The vehicle you are working on may require reprogramming per this bulletin again. 2. If this bulletin applies, reprogram the TCM \(Transmission Control Module See this bulletin for further detail.
- [ITB13055A](/bulletins/10192789.md), 2021-05-10, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT. SERVICE INFORMATION The Service Procedure \(starting on page 2\) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve \(valve body\) is replaced, or a Transmission Control Module \(TCM\) is replaced. Please see this bulletin for further information.
- [ITB14028A](/bulletins/10192616.md), 2021-05-10, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT. SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired \(whether under warranty or customer pay\) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
- [ITB18\-026b](/bulletins/10158420.md), 2019-04-15, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- [ITB13\-035c](/bulletins/10144494.md), 2018-09-17, Service bulletin: EQUIPMENT; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
- [ITB15\-010c](/bulletins/10109230.md), 2017-08-01, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.
- [ITB13\-055b](/bulletins/10109229.md), 2017-08-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
- [ITB15\-011B](/bulletins/10075621.md), 2016-07-07, Service bulletin: ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

JSON: [/v1/bulletins/10091460](/v1/bulletins/10091460)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20ITB16-035&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10091460&vehicle=Service%20bulletin%20ITB16-035)