Service bulletin PC472 2016 MURAN

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"KEY CODE DEALER INVENTORY INSPECTION *****DEALER ANNOUNCEMENT***** NISSAN IS CONDUCTING A DEALER INVENTORY INSPECTION TO COLLECT THE CORRECT KEY CODE ON 16,185 SPECIFIC 2016 MURANO (Z52) VEHICLES IDENTIFIED IN SERVICE COMM TO ENSURE THAT DEALERS ARE ABLE TO PROVIDE A NEW SET OF KEYS FOR THE DOOR OR GLOVE BOX IN THE EVENT THAT REPLACEMENTS ARE NEEDED. THESE VEHICLES ARE EITHER CURRENTLY IN DEALER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE DEALER. *****WHAT DEALERS SHOULD DO***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. VERIFY IF VEHICLES CURRENTLY IN DEALER INVENTORY ARE AFFECTED BY THIS INVENTORY INSPECTION USING SERVICE COMM I.D. PC472. -AS A REMINDER NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN) OR SERVICE COMM. - REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION 2. DEALERS SHOULD NOT SELL, LEASE, TRADE, RENT OR LOAN ANY VEHICLES IN DEALER INVENTORY AFFECTED BY THIS DEALER INVENTORY INSPECTION UNTIL THIS INFORMATION HAS BEEN COLLECTED. 3. DEALERS WILL USE THE ATTACHED PROCEDURE TO RETRIEVE THE KEY CODE AND ENTER IT INTO ASIST. ASIST WILL COLLECT THE NECESSARY INFORMATION. ONCE THE INFORMATION HAS BEEN SUBMITTED, THE DEALER MAY RELEASE THE VEHICLE FOR SALE. -INTERNET CONNECTION IS REQUIRED TO ENTER DATA INTO ASIST 4. THE SERVICE DEPARTMENT SHOULD SUBMIT THE APPLICABLE WARRANTY CLAIM FOR THE INSPECTION PERFORMED SO IT CAN BE CLOSED ON SERVICE COMM AND RELEASE THE VEHICLE. ***** DEALER RESPONSIBILITY ***** IT IS THE DEALER’S RESPONSIBILITY TO CHECK SERVICE COMM USING THE APPROPRIATE CAMPAIGN I.D FOR THE INSPECTION STATUS ON EACH AFFECTED VEHICLE CURRENTLY IN INVENTORY. NISSAN REQUESTS DEALERS TO PERFORM THIS REPAIR ON VEHICLES IN INVENTORY PRIOR TO BEING RETAILED TO ENSURE CUSTOMER SATISFACTION."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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