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Service bulletin 16N02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10091155
Published by NHTSA2017-02-10
Manufacturer's number16N02
Manufacturer's date2016-06-16
NHTSA componentEQUIPMENT; POWER TRAIN

NHTSA's summary

CERTAIN 2011-2012 MODEL YEAR F-150 AND 2012 MODEL YEAR EXPEDITION, NAVIGATOR AND MUSTANG VEHICLES EQUIPPED WITH A 6R80 TRANSMISSION - MOLDED LEADFRAME EXTENDED COVERAGE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Transmission and driveline

Vehicles listed
FORD EXPEDITION2012
FORD F-1502011, 2012
FORD MUSTANG2012
LINCOLN NAVIGATOR2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20190652019-02-12. Powertrain
19V0750002019-02-11. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
16V2480002016-04-27. POWER TRAIN:AUTOMATIC TRANSMISSION
20161832016-04-26. Powertrain
12V1900002012-05-03. EXTERIOR LIGHTING:BACK UP LIGHTS; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20121492012-05-01. Powertrain
11V5820002011-12-08. POWER TRAIN:AUTOMATIC TRANSMISSION
20114262011-12-07. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
TSB 22-22192022-06-27. Service bulletin. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
TSB1600662021-12-20. Service bulletin. Touchscreen navigation system - arabic language - blank screen
Service Informat2021-12-20. Service bulletin. Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank screen and no a;udio after a crank event.
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR37562021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016
19N01-S42021-09-05. Service bulletin. This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
16N02-S12021-09-05. Service bulletin. This program extends the warranty coverage of the automatic transmission molded leadframe to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program.
19N01-S32020-12-05. Service bulletin. Certain 2011 - 2013 Model Year F-150 and 2012- 2013 Model Year Expedition/Navigator Vehicles Equipped with A 6R80 Transmission Transmission Molded Leadframe Extended Coverage In some of the affected vehicles, an output shaft speed (OSS) sensor failure may result in an illuminated malfunction indicator light (MIL) and/or wrench light in the instrument cluster with diagnostic trouble codes (DTCs) P0720, P0722, P0731 and/or P1500 stored in the powertrain control module (PCM).
SSM 493182020-12-04. Service bulletin. For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.