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Service bulletin 13364A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10090448
Published by NHTSA2017-02-03
Manufacturer's number13364A
Manufacturer's date2014-10-29
NHTSA componentAIR BAGS

NHTSA's summary

13364A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE PASSENGER SIDE FRONT AIR BAG ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE A CONDITION IN WHICH THE PASSENGER SIDE FRONT AIR BAG WILL NOT FUNCTION AS DESIGNED DUE TO AN ELECTRICAL CONNECTOR NOT BEING PROPERLY ENGAGED. THIS CONDITION MAY SET DIAGNOSTIC TROUBLE CODE (DTC) B0020 – PASSENGER FRONTAL DEPLOYMENT LOOP STAGE 2 RESISTANCE ABOVE THRESHOLD. IF THIS OCCURS, THE SENSING AND DIAGNOSTIC MODULE (SDM) WILL REQUEST THE INSTRUMENT CLUSTER TO ILLUMINATE THE AIR BAG MALFUNCTION INDICATOR LAMP. IF A CRASH EVENT OCCURS THE SDM WILL ATTEMPT AIR BAG DEPLOYMENT, BUT, IF THE MATING TERMINALS DO NOT MAKE CONTACT, THE SECONDARY STAGE OF THE PASSENGER SIDE FRONT AIR BAG WILL NOT DEPLOY, INCREASING THE RISK OF INJURY TO THE OCCUPANT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Air bags

Trouble codes named

B0020

Vehicles listed
CADILLAC ESCALADE2014
CHEVROLET SUBURBAN2014
CHEVROLET TAHOE2014
GMC YUKON2014
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20210282021-02-05. Airbag
21V0540002021-02-05. AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-NA-0942024-04-09. Service bulletin. This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
18-NA-0942024-03-06. Service bulletin. This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
14061300012023-12-11. Service bulletin. High Voltage Safety ? High Voltage Disabling
PIT4322N2023-03-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIT5821C2022-04-18. Service bulletin. This Preliminary information communicates information on a parts restrictions for the passenger air bag.
PIT5821B2022-02-14. Service bulletin. This Preliminary information communicates information on a parts restrictions for the passenger air bag.
PIT5821A2021-09-13. Service bulletin. This Preliminary information communicates information on a parts restrictions for the passenger air bag.
PIC5650J2021-09-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT58212021-05-17. Service bulletin. This Preliminary information communicates information on a parts restrictions for the passenger air bag.
08-09-41-002H2018-05-21. Service bulletin. This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)