# Service bulletin 14515 MESSAGE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10090184
- Published by NHTSA: 2017\-02\-02
- Manufacturer's number: 14515 MESSAGE
- Manufacturer's date: 2014\-12\-04
- NHTSA component: STRUCTURE:BODY; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

14515 \- CUSTOMER SATISFACTION PROGRAM \(STOP DELIVERY EXPANSION\). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. THESE VEHICLES WERE SERVICED WITH A CHASSIS ELECTRONIC MODULE SUSPECTED OF CONTAINING INTERNAL CONTAMINATION. A VERY SMALL NUMBER OF OLDER MODEL VEHICLES ARE NOW INCLUDED AND IDENTIFIED IN IVH WHICH HAS BEEN UPDATED AS OF DECEMBER 2, 2014. ADDITIONALLY, THE IVH SYSTEM ISSUE THAT WAS COMMUNICATED HAS BEEN RECTIFIED AND ALL INVOLVED VEHICLES SHOULD NOW SHOW "INCOMPLETE – REMEDY NOT YET AVAILABLE".

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Body and frame, Electrical system, Equipment and accessories

## Vehicles listed

- 2014 BUICK ENCLAVE
- 2013 to 2014 CADILLAC CTS
- 2013 to 2014 CADILLAC ESCALADE
- 2013 to 2014 CADILLAC ESCALADE ESV
- 2013 to 2014 CHEVROLET CAPTIVA
- 2014 CHEVROLET EXPRESS
- 2014 CHEVROLET IMPALA
- 2014 CHEVROLET SILVERADO 3500
- 2013 to 2014 CHEVROLET SUBURBAN
- 2013 to 2014 CHEVROLET TAHOE
- 2014 CHEVROLET TRAVERSE
- 2014 GMC ACADIA
- 2014 GMC SAVANA
- 2014 GMC SIERRA 3500
- 2013 to 2014 GMC YUKON
- 2013 to 2014 GMC YUKON XL

## Recalls for the same vehicles and component

- [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical
- [2023210](/recalls/tc/2023210.md), 2023-04-06: Electrical
- [23V247000](/recalls/nhtsa/23V247000.md), 2023-04-06: ELECTRICAL SYSTEM:WIRING
- [2019325](/recalls/tc/2019325.md), 2019-06-28: Electrical
- [2018481](/recalls/tc/2018481.md), 2018-09-07: Electrical
- [2018234](/recalls/tc/2018234.md), 2018-05-04: Electrical
- [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories
- [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT
- [2016597](/recalls/tc/2016597.md), 2016-11-29: Electrical
- [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- [19\-NA\-255](/bulletins/11016944.md), 2025-04-10, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\).
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.

JSON: [/v1/bulletins/10090184](/v1/bulletins/10090184)

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