# Service bulletin 14815A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10090099
- Published by NHTSA: 2017\-02\-01
- Manufacturer's number: 14815A
- Manufacturer's date: 2015\-03\-03
- NHTSA component: VISIBILITY:GLASS, SIDE/REAR

## NHTSA's summary

14815A \- CUSTOMER SATISFACTION PROGRAM \(REVISED PARTS INFORMATION\). CERTAIN VEHICLES BUILT WITH RPO C49 FIXED\-WINDOW \(NOT SLIDING\), HEATED BACK GLASS MIGHT HAVE A STRUCTURALLY WEAKENED GLASS DUE TO AN INTERNAL FLAW \(SPALL\). IN THIS CONDITION, THE BACK GLASS COULD SHATTER WHEN THE DOOR IS CLOSED OR DURING NORMAL VEHICLE OPERATION. DEALERS ARE TO REPLACE THE REAR WINDOW.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2015 CHEVROLET SILVERADO 1500
- 2015 GMC TERRAIN

## Recalls for the same vehicles and component

- [22V165000](/recalls/nhtsa/22V165000.md), 2022-03-17: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- [2018137](/recalls/tc/2018137.md), 2018-03-16: Visual System
- [2016318](/recalls/tc/2016318.md), 2016-06-22: Visual System

## Other bulletins for the same vehicles and component

- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [PI0754G](/bulletins/11006511.md), 2024-08-17, Service bulletin: VISIBILITY/WIPER. This PI provides information on Rear and Side Tempered Glass Spots \(Quench Marks\) and that they are a normal characteristic.
- [PIT5387B](/bulletins/10252173.md), 2024-04-01, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio HVAC IPC Blank Out When Operating A Snow Plow.
- [PIT5347](/bulletins/10252157.md), 2024-04-01, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. Sunroof Reverses When Closing At Highway Speeds.
- [PIT5293](/bulletins/10248471.md), 2024-01-08, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Unwanted A/C Compressor Operation After Being Turn Off \(Normal Operation.
- [PIT5099G](/bulletins/10247780.md), 2023-12-26, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the Heater\-Vent\-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- [PIT5099A](/bulletins/10247063.md), 2023-12-11, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Blows Warm Or Poor Performance.
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [PI0754F](/bulletins/10232283.md), 2023-03-03, Service bulletin: VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS; UNKNOWN OR OTHER; STRUCTURE. This PI provides information on Rear and Side Tempered Glass Spots \(Quench Marks\) and that they are a normal characteristic.
- [PIP5540J](/bulletins/10230697.md), 2023-01-30, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

JSON: [/v1/bulletins/10090099](/v1/bulletins/10090099)

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