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Service bulletin 15216

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10090006
Published by NHTSA2017-01-31
Manufacturer's number15216
Manufacturer's date2015-05-29
NHTSA componentEQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:MANUAL TRANSMISSION

NHTSA's summary

15216 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO LD CREW AND DOUBLE CAB; AND GMC SIERRA LD CREW, SIERRA LD CREW DOUBLE CAB, YUKON, AND YUKON XL MODEL VEHICLES THAT ARE EQUIPPED WITH A 6.2L ENGINE (RPO L86) AND 8-SPEED AUTOMATIC TRANSMISSION (RPO M5U) MAY HAVE A CONDITION IN WHICH THE U-JOINT RETAINER BOLTS LOSE INDEX. IF THIS CONDITION OCCURS, THE CUSTOMER MAY HEAR OR FEEL A “CLUNKING” NOISE WHEN CHANGING SPEED. IF THIS CONDITION IS NOT CORRECTED, REDUCED CLAMP LOAD MAY CAUSE THE PROPSHAFT TO MOVE RELATIVE TO THE AXLE YOKE AND THE CUSTOMER MAY FEEL A VIBRATION. IF ONE OR MORE BOLTS BACK OUT COMPLETELY, THE PROPSHAFT MAY SEPARATE FROM THE AXLE RESULTING IN A LOSS OF DRIVE AND POTENTIAL DAMAGE TO THE UNDERSIDE OF THE VEHICLE. DEALERS ARE TO REPLACE TWO U-JOINT RETAINERS AND FOUR U-JOINT RETAINER BOLTS WITH NEW BOLTS THAT INCLUDE AN ADHESIVE PATCH.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Transmission and driveline, Automatic transmission, Manual transmission

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
148762023-12-18. Service bulletin. 8-speed Transmission Harsh Shift
140730001B2023-12-11. Service bulletin. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts
1407300012023-12-11. Service bulletin. Information on Transmission Adaptive Functions
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-1302023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
PIP5621C2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
15-NA-0832021-09-07. Service bulletin. Recovery Process from a Controller Reprogramming Interruption
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
990420002L2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
17336-022021-04-29. Service bulletin. On some 2015-2017 model year Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance