# Service bulletin 14687A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10089982
- Published by NHTSA: 2017\-01\-31
- Manufacturer's number: 14687A
- Manufacturer's date: 2015\-05\-18
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

14687A \- SERVICE UPDATE \(REVISED SERVICE PROCEDURE AND WARRANTY TRANSACTION INFORMATION\). THE INSTRUMENT PANEL CLUSTER \(IPC\) ON SOME 2013 MODEL YEAR CADILLAC ATS, SRX AND XTS VEHICLES MAY INTERMITTENTLY FAIL TO OPERATE WHEN THE VEHICLE IS IN THE “ON/RUN” POWER MODE. VEHICLES WITH THIS CONDITION MAY HAVE INOPERATIVE ANALOG GAUGES OR INDICATOR TELLTALES WHEN THE IGNITION IS IN THE “ON/RUN” POWER MODE. CYCLING THE IPC FROM A SLEEP STATE TO A WAKE\-UP POWER STATE WILL AUTOMATICALLY CORRECT THE CONDITION; CUSTOMERS OR SERVICE TECHNICIANS, HOWEVER, MAY NOT BE ABLE TO REPLICATE THIS CONDITION.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2013 CADILLAC ATS
- 2013 CADILLAC SRX
- 2013 CADILLAC XTS

## Other bulletins for the same vehicles and component

- [PIC5741B](/bulletins/10247034.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5741A](/bulletins/10247033.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5741](/bulletins/10247032.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Multiple DTCs Set When Using Scan Tool Device.
- [PIC5728D](/bulletins/10247014.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING. False Low Beam Failure Message Displayed.
- [PIC5728C](/bulletins/10247013.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING. False Low Beam Failure Message Displayed.
- [PIC5728B](/bulletins/10247012.md), 2023-12-11, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. False Low Beam Failure Message Displayed.
- [PIC5728A](/bulletins/10247011.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING. False Low Beam Failure Message Displayed.
- [PIC5728](/bulletins/10247010.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING. False Low Beam Failure Message Displayed.
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [07\-08\-49\-020R](/bulletins/10244214.md), 2023-10-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. This informational bulletin provides information for the IPC odometer programming method quick reference guide.

JSON: [/v1/bulletins/10089982](/v1/bulletins/10089982)

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