Service bulletin 15396
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10089896 |
| Published by NHTSA | 2017-01-30 |
| Manufacturer's number | 15396 |
| Manufacturer's date | 2015-07-09 |
| NHTSA component | POWER TRAIN:AUTOMATIC TRANSMISSION |
NHTSA's summary
"15396 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL THE ORIGINAL DESIGN TEMPERATURE-SENSOR WIRING HARNESS TO THE VALVE BODY ON CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO; AND GMC SIERRA, YUKON, AND YUKON XL VEHICLES. THE SUPPLIER OF THE TRANSMISSION-WIRING HARNESS INTRODUCED AN UNAPPROVED CHANGE TO THE TEMPERATURE SENSOR (THERMISTOR), RESULTING IN INCORRECT OIL-TEMPERATURE READINGS DURING TRANSITION FROM COLD TO WARM TEMPERATURES. THIS COULD CAUSE A HARSH SHIFT WHEN STARTING THE VEHICLE AT TEMPERATURES BELOW 32ºF (0ºC); HOWEVER, SHIFT QUALITY IMPROVES ONCE THE TRANSMISSION OIL WARMS UP."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Transmission and driveline, Automatic transmission
| CADILLAC ESCALADE | 2015 |
|---|---|
| CADILLAC ESCALADE ESV | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON | 2015 |
| GMC YUKON XL | 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 14V152000 | 2014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 14876 | 2023-12-18. Service bulletin. 8-speed Transmission Harsh Shift |
|---|---|
| 140730001B | 2023-12-11. Service bulletin. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts |
| 140730001 | 2023-12-11. Service bulletin. Information on Transmission Adaptive Functions |
| 17-NA-066 | 2023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test. |
| 16-NA-130 | 2023-03-08. Service bulletin. This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. |
| PIP5621C | 2022-10-17. Service bulletin. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC. |
| 15-NA-083 | 2021-09-07. Service bulletin. Recovery Process from a Controller Reprogramming Interruption |
| 06-00-89-031D | 2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification |
| 990420002L | 2021-08-09. Service bulletin. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation. |
| 17336-02 | 2021-04-29. Service bulletin. On some 2015-2017 model year Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance |