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Service bulletin 15086

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089892
Published by NHTSA2017-01-30
Manufacturer's number15086
Manufacturer's date2015-07-21
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

15086 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2015 MODEL YEAR GM PASSENGER CARS AND LIGHT DUTY TRUCKS, EQUIPPED WITH GEN 10 ONSTARĀ®, THE EMBEDDED PHONE FLASH MEMORY CHIP MAY BECOME CORRUPTED, CAUSING THE ONSTARĀ® SYSTEM TO BECOME INOPERATIVE. DEALERS ARE TO REPLACE THE VEHICLE COMMUNICATION INTERFACE MODULE (VCIM).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
GMC GM
GMC GMC TRUCK

Listing a model year does not mean every vehicle of it is concerned: the document says which.