Service bulletin PS408
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10089841 |
| Published by NHTSA | 2017-01-30 |
| Manufacturer's number | PS408 |
| Manufacturer's date | 2015-05-22 |
| NHTSA component | ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
"PITSTOP: CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS - WHEN ENCOUNTERING CUSTOMER COMPLAINTS RELATED TO LOWER THAN EXPECTED RANGE PERFORMANCE FROM THE VEHICLE, CHECK AND RECORD THE BATTERY STATE OF HEALTH (SOH) UNDER THE BMS > CURRENT DATA SCREEN (SEE BELOW), USING GDS/KDS. THIS DATA WILL NEED TO BE SUPPLIED WHEN OPENING A TECHLINE CASE. IN ADDITION, INCLUDE INFORMATION ON THE CUSTOMER’S DRIVING PATTERNS, FOR EXAMPLE: CITY VS HIGHWAY DRIVING, AVERAGE DRIVING SPEED AND AVERAGE DISTANCE TRAVELED PER KEY CYCLE. "
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, 12-volt battery
| KIA SOUL EV | 2015 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSBELE134_R1 | 2018-08-06. Service bulletin. TSB - Combination TSB/SA: Battery Management System (BMS) Logic Improvement (ELE134/SA297) (Rev 1) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management System (BMS) logic improvement for some 2015-2016MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low temperatures without power-on for a certain period of time and/or a charging concern after use of the reserved climate control. |
|---|---|
| PS548 | 2018-04-16. Service bulletin. PITSTOP - EXTRACTING BMS DATA FOR RANGE CONCERNS PRIOR TO PERFORMING UPDATES - For any customers experiencing a range concern with their vehicle, all Battery Management System (BMS) current data should be extracted and reviewed to verify the current battery State of Health (SOH) before performing any updates. |
| TSB-ELE044R1 | 2017-08-02. Service bulletin. TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs. |
| TSBELE065R1 | 2017-01-27. Service bulletin. TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. ALWAYS ENSURE THE VEHICLES ARE REGULARLY CHECKED AND MAINTAINED PER THE IN-STOCK VEHICLE MAINTENANCE INSTRUCTION AND RECORD SHEET. KEEP THE SHEET UP TO DATE BY RECORDING ALL MAINTENANCE ITEMS AS THEY ARE PERFORMED. KEEPING THE FORM (OR A COPY) IN THE VEHICLE WILL ALLOW FOR EASY SPOT-CHECKING, AS WELL AS DEMONSTRATING PROPER MAINTENANCE AND RECORD KEEPING TO POTENTIAL CUSTOMERS. FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN TO KEEP THE BATTERIES PROPERLY CHARGED, AT ALL TIMES, TO PREVENT A POSSIBLE REDUCTION IN SERVICE LIFE OR PREMATURE FAILURE OF THE BATTERIES. |