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Service bulletin 15472

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089835
Published by NHTSA2017-01-30
Manufacturer's number15472
Manufacturer's date2015-08-27
NHTSA componentBACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

15472 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV VEHICLES. THE PROCEDURE INVOLVES: (I) UPDATING THE VIDEO-PROCESSING MODULE (VPM) AND HUMAN-MACHINE INTERFACE (HMI) SOFTWARE, WHICH WILL IMPROVE THE 360-DEGREE CAMERA’S CLARITY; (II) INSPECTING THE BATTERY FOR A LOW CHARGE CONDITION AND REPLACING THE BATTERY AS REQUIRED; AND (III) INSPECTING THE STEERING COLUMN FOR A CLICKING SOUND AND REPAIRING THE COLUMN AS REQUIRED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Driver assistance, Electrical system, Steering, 12-volt battery, Backup camera, Software, Steering column and wheel

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53502024-04-01. Service bulletin. Programming IPC Engine Hours Into A Replacement IPC.
15NA082B2024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
15NA0822024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
PIT5074H2023-12-11. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
1408117001a2023-12-11. Service bulletin. Unable to Clear BCM DTCs After Completing Repair
PIT5277C2023-12-04. Service bulletin. No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
PIT5277A2023-12-04. Service bulletin. No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
PIT52772023-12-04. Service bulletin. No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.
PIP5395G2023-08-21. Service bulletin. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.