Service bulletin PS420
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10089619 |
| Published by NHTSA | 2017-01-26 |
| Manufacturer's number | PS420 |
| Manufacturer's date | 2015-07-31 |
| NHTSA component | ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY |
NHTSA's summary
PITSTOP: EXTERNAL DEVICE ON DLC PORT CAUSING CONCERNS - WHEN ADDRESSING CUSTOMER CONCERNS REGARDING A “VEHICLE DIAGNOSTICS FAILED” MESSAGE DISPLAYED ON THE HEAD UNIT SCREEN (A), CHECK FOR THE PRESENCE OF AN EXTERNAL DEVICE (B) PLUGGED INTO THE VEHICLE’S DLC PORT. IF AN EXTERNAL DEVICE IS PRESENT, REMOVE THE EXTERNAL DEVICE FROM THE PORT TO PREVENT IT FROM INTERRUPTING THE UVO ESERVICES VEHICLE DIAGNOSTICS. AFTER REMOVING THE EXTERNAL DEVICE, CYCLE THE IGNITION MULTIPLE TIMES, IF NEEDED, AND RUN THE VEHICLE DIAGNOSTICS AGAIN.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories
| KIA KIA |
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Listing a model year does not mean every vehicle of it is concerned: the document says which.