Service bulletin 09184C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10089417
Published by NHTSA	2017-01-24
Manufacturer's number	09184C
Manufacturer's date	2015-12-09
NHTSA component	ELECTRICAL SYSTEM:IGNITION:MODULE

NHTSA's summary

"09184C - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). THIS BULLETIN HAS BEEN REVISED TO CLARIFY STEP 5 OF THE SERVICE PROCEDURE. CERTAIN 2007-2009 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA VEHICLES CURRENTLY OR PREVIOUSLY REGISTERED IN ALASKA, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN MAY HAVE A CONDITION IN WHICH THE SENSING AND DIAGNOSTIC MODULE (SDM) MAY CORRODE DUE TO A SIGNIFICANT QUANTITY OF SNOW AND/OR WATER CONTAINING ROAD SALT OR OTHER CONTAMINANTS ENTERING THE VEHICLE AND SATURATING THE ACOUSTICAL PADDING BENEATH THE CARPET. THE SDM IS LOCATED UNDER THE DRIVER’S SEAT BENEATH THE ACOUSTICAL PADDING. IF SUFFICIENT MOISTURE COLLECTS AND IS RETAINED IN THE PADDING, IT MAY CAUSE EXCESSIVE CORROSION UNDER THE SDM THAT COULD COMPROMISE THE MODULE SEAL AND ALLOW WATER INTRUSION THAT COULD RESULT IN SDM MALFUNCTION. IF THIS CONDITION EXISTS, THE AIRBAG READINESS LIGHT OR A “SERVICE AIRBAG"" MESSAGE ON THE DRIVER INFORMATION CENTER (DIC) MAY ILLUMINATE. IN RARE CASES, THE VEHICLE MAY CONTACT ONSTAR® AND THE SEAT BELT PRETENSIONERS OR FRONT AIRBAGS MAY DEPLOY. DEALERS ARE TO REMOVE THE ACOUSTICAL PAD ABOVE THE SDM, INSPECT THE SDM, AND REPLACE THE SDM, IF NECESSARY."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Ignition

Vehicles listed
CHEVROLET SILVERADO 1500	2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 2500	2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 3500	2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 2500	2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 3500	2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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PIP4828B	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT4813C	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the first several minutes after a cold start. Technician may find a Diagnostic Trouble Code B1517 sym 03. If this concern only occurs during the first several minutes of a cold start, no repairs should be made. Dealer should communicate to the customer that this is normal operating characteristic of vehicles equipped with the diesel engine.
PIT4585E	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a no crank condition after the vehicle has had very low accessory battery voltage or a dead battery condition. Technician may find Diagnostic Trouble Code P0C76 set. Technician should be advised that anytime a battery charger or booster pack is connected to the 12 volt battery, the ignition key should always be in the off position. If a battery charger or booster pack is connected to the 12 volt battery with the ignition key on tech will need to reset the Hybrid Powertrain Control Module Diagnostic Trouble Codes.
PIT5185	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts. Some customers may state that this feature is inoperative. Technician should be advised that if the Low Fuel warning lamp is on and/or the FUEL LEVEL LOW message is displayed in the Driver Information Center, the Computer?Controlled Cranking System will be disabled.